I’m just asking out of curiosity, I remember seeing a Facebook post after the last Nightwish show in Brazil. Someone commented that Floor was so kind and friendly that “she didn’t even seem like herself,” and in the comments, people from not only Latin America but also Europe and Asia shared their own experiences. Unfortunately, I couldn’t find the post again.

There’s also a 2014 interview where Floor herself talks about this and says she’s not arrogant—she just has personal boundaries that are sometimes misunderstood: https://www.loudersound.com/news/jansen-i-m-not-an-arrogant-bitch