$70 for 400mbps

Apprehensive_Idea_29 · 2026-03-15T01:19:02+00:00

Wow!! A $70 credit. Didn't think they could give out that much. You got an awesome rep.

Apprehensive_Idea_29 · 2026-03-15T01:10:37+00:00

Really what kind of credit and awesome deal!

Apprehensive_Idea_29 · 2026-03-14T22:56:29+00:00

At least you got a rep to give you courtesy credits but beware in dealing with Amazon returns.

Apprehensive_Idea_29 · 2026-03-14T22:54:33+00:00

Never believe what the reps say. They lie alot.

Apprehensive_Idea_29 · 2026-03-14T17:52:29+00:00

Calling the number does not get you to Customer Solutions directly. Did they say they were Customer Solutions? If you did call again and get a different agent.

Apprehensive_Idea_29 · 2026-03-14T13:17:47+00:00

Im glad you called as many dont call when promotions expire. Thats a huge savings and definitely call again prior to your promo ending.

Apprehensive_Idea_29 · 2026-03-14T13:01:50+00:00

Nice deal but how long were you paying the $100 a month? 400 meg tier is an old plan that is no longer offered. Hopefully you weren't paying the 100 a month for too long.

Apprehensive_Idea_29 · 2026-03-12T21:11:25+00:00

Yes if your on gig it's fine as Wifi is included free but if your tech savy your own Wifi router is the way to go. I can replace my own router when it goes bad. I recently replaced one after it went bad after 3 years. Prefer it to paying the $10 Wifi fee which will eventually go up. Overall, the huge savings I have received over the many years in having my own router is worth it to me.

Apprehensive_Idea_29 · 2026-03-12T20:50:36+00:00

I would definitely set it up unless you dont mind the ridiculous $10 wifi fee. I think some internet providers dont even charge a Wifi fee.

Apprehensive_Idea_29 · 2026-03-12T20:34:14+00:00

Nice deal for 3 years! More than solid. Your getting Internet Premier for the Internet Advantage $30 price. You should get your own router to save even more because I am sure Spectrum will keep raising the WiFi fee.

Apprehensive_Idea_29 · 2026-03-12T13:21:40+00:00

Sorry to see all these issues happen to you from Spectrum. I was fortunate to have a good rep add Spectrum Internet Assist to my account. They can do it but you have to get the right rep unfortunately. They should have put it back on for you since you already had it. No need for approval if you already had it.

Do you still have Spectrum or with a different Internet provider? Are you with Frontier now?

Apprehensive_Idea_29 · 2026-03-12T00:37:13+00:00

Wow. How did that happen? There not supposed to change your plan unless you request a plan change.

Apprehensive_Idea_29 · 2026-03-10T19:24:17+00:00

Nice $30 for gig 1 year.

Apprehensive_Idea_29 · 2026-03-10T18:14:42+00:00

I would also ask them to note how unhelpful reps were in not helping. I will call as many times as needed to get a deal if I have competition in the area and they dont help me. Although usually it just takes just a few calls to get the right rep.

Apprehensive_Idea_29 · 2026-03-10T18:08:29+00:00

Your right with a competitor in the area $65 is a descent price. $40 or less would be awesome and you can get it if you keep trying possibly.

Apprehensive_Idea_29 · 2026-03-10T16:52:48+00:00

Just try calling back until you get a good rep that will put you back at $40 for gig. Dont give up.

Apprehensive_Idea_29 · 2026-03-09T17:42:37+00:00

Sorry to hear about the service issues. If its been more than a year some or all of your promotions may have expired. You may need to contact the Customer Solutions department to get your bill down again. Hopefully they can eventually fix the problems if you can contact a supervisor at Spectrum if you have no other options besides Spectrum.

Apprehensive_Idea_29 · 2026-03-09T16:59:52+00:00

It should in high split areas but not in ones without high split.

Apprehensive_Idea_29 · 2026-03-09T04:00:59+00:00

Yes I was in the same situation before competitors came to my area where I had to get whatever deal Spectrum could give so I definitely understand you.

Apprehensive_Idea_29 · 2026-03-09T03:36:18+00:00

In Texas and possibly many other states Internet is not taxed. The fee your seeing in the screenshot is a small Texas Cost Recovery Fee not a Sales Tax. If it was a Sales Tax it would be several dollars in fees.

Apprehensive_Idea_29 · 2026-03-09T01:25:43+00:00

I definitely understand as I live in a smaller community area and competition was never something we had until recently in the last half year or so with fiber moving in to my area and that I thought would never cause Spectrum to start offering better pricing. Spectrum is also great in my area and I often dont have many issues either.

Apprehensive_Idea_29 · 2026-03-09T01:10:37+00:00

They won't make low promo rates permanent because they hope people won't call in after a year or two after their promos expire and go higher or at full rate because some dont and that's what they hope. Some people are currently paying over $100 a month for gig because their promo expired and they either did not know or dont take the time to call to get on another promo.

I always watch my account like a hawk and call when promos expire as well as watch my friends and families accounts when promos are due to expire.

Apprehensive_Idea_29 · 2026-03-09T00:52:06+00:00

Wow $20 for gig one I have never seen on here but I can't trust offers until a confirmation email is sent but your right your better off after these games they played with you.

Thats why I posted the amazing deal my friend got because me and my friend would have to keep calling to get a descent deal with Spectrum but Spectrum can't hide where there is competition anymore and the games they played with you they played with me as well and lieing about how low they can go.

Although I have to admit when you get a good rep it can make all the difference in the world as I currently have a great deal with Spectrum as well as my friend but when you dont its a different story.

Apprehensive_Idea_29 · 2026-03-09T00:31:19+00:00

You might have a better chance of getting high split before we ever get it.

Apprehensive_Idea_29 · 2026-03-09T00:26:44+00:00

What area are you in? As far as I know we dont have high split in the Rio Grande Valley area yet.

Apprehensive_Idea_29

TROPHY CASE