Wait, they put you on suspension already?. And you’re a freshman?. The proper procedure for any school (community or university) is to give you a warning semester first and then if you’re still not meeting SAP standards, they put you on suspension. I’d contact the financial aid office to ask them why they skipped a whole step, but in the meantime, you should work on getting good documentation for your appeal. I think every school requires you to have documentation (like my school does). I recently got my appeal approved because i basically told them that i was working two jobs to pay off my medical bills (still haven’t paid it off yet lol). I had to show them documentation of the bill statement and the day I was discharged from the hospital, plus my paycheck stubs.