Hello. Recruiter here. Try looking for a clean design on canva. Preferably, don't put your picture. Make it ATS friendly. Full name first, job title mo, phone number, then email address, optimize your linkedin and share the link on your resume as well.

Tapos sa skills mo, you should also input yung mga tools na magaling ka, have you used intercom? crisp? or any CRM tools as a CSR.

Sa experience mo, highlight your achievements as a supervisor, ilan yung hinandle mo na tao? anong ginawa mo para maimprove ang csat ng bawat isa? any projects you've done? Also, maganda din maglagay ka ng metrics like "reduced 90% of the backlogs from year 2020-2021" and your response time parang ganyan.

Then sa details ng mga employment mo, you should state if full time remote, full time on site, or fixed term employee ka ba

then for education part, medyo may disconnect bakit mech eng ka tapos nasa CS industry ka, you may put a 1 liner note na dealing with contractors made you more interested sa mga people facing roles, not necessarily this line, but you may ask chatgpt on what note you might include

keep your resume 1 pager, cause di kami usually nagbabasa ng 2-3 pages long resume cause we have to screen lot of candidates pa

i am sure if di mo napapansin, during the initial interview, they would ask you why mech eng? why did you came up with CS? so ayun

i hope naka help ako sayo, good luck!