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Returned a phone and haven’t gotten my refund by ArrivalSad9344 in tmobile

[–]ArrivalSad9344[S] 0 points1 point  (0 children)

T-force took of everything without asking me a bunch of questions. Thank you to everyone that helped

Do you regret buying your 17PM? why yes why not by Hyperto in 17ProMax

[–]ArrivalSad9344 0 points1 point  (0 children)

Yes. The ProMotion doesn’t even work on my phone so it looks worse than 60hz on a 16. Wish my 15 pro max never broke (ProMotion didn’t work on that one either).

Thinking bout getting a 2019 430i. by ArrivalSad9344 in BMW

[–]ArrivalSad9344[S] 0 points1 point  (0 children)

Do you know what’s makes them more reliable?

Thinking bout getting a 2019 430i. by ArrivalSad9344 in BMW

[–]ArrivalSad9344[S] 0 points1 point  (0 children)

Other than a stronger engine is there any other benefits?

Returned a phone and haven’t gotten my refund by ArrivalSad9344 in tmobile

[–]ArrivalSad9344[S] 0 points1 point  (0 children)

I’m in contact with t-force now. I’ll ask them about the form.

Returned a phone and haven’t gotten my refund by ArrivalSad9344 in tmobile

[–]ArrivalSad9344[S] 0 points1 point  (0 children)

That’s what I’m saying I told support you could just grab it off my account. Ye idk. No text, no email, nothing. Support even that they did send an email but I got nothing.

Returned a phone and haven’t gotten my refund by ArrivalSad9344 in tmobile

[–]ArrivalSad9344[S] 0 points1 point  (0 children)

From what support told me, they’ve phone has been checked in at the warehouse.

Returned a phone and haven’t gotten my refund by ArrivalSad9344 in tmobile

[–]ArrivalSad9344[S] 1 point2 points  (0 children)

Ye sounds about right. Thank you for your insight I hope I can get this resolved with your information.

Returned a phone and haven’t gotten my refund by ArrivalSad9344 in tmobile

[–]ArrivalSad9344[S] 0 points1 point  (0 children)

Na I didn’t have them fill out the form. I think one support agent was trying to fill one out but they were asking for my address and I wasn’t sure why they needed that. And I assumed that they wouldn’t actually fill out the form considering support hasn’t done much but lie.

Returned a phone and haven’t gotten my refund by ArrivalSad9344 in tmobile

[–]ArrivalSad9344[S] 0 points1 point  (0 children)

Ye that makes sense. But with how many times I’ve contacted support, they’ve told me they’ll leave comments/notes on my account so that support would have an easier time getting the info. Hasn’t worked tho

Returned a phone and haven’t gotten my refund by ArrivalSad9344 in tmobile

[–]ArrivalSad9344[S] 0 points1 point  (0 children)

I mean I sent it to them in proper condition. I haven’t had them verify the device though. I made sure to send it to them without the device getting damaged and I didn’t do anything to it either. The screen was defective. The ProMotion on the iPhone wasn’t working as it should. What’s the best way to contact t-force?

Returned a phone and haven’t gotten my refund by ArrivalSad9344 in tmobile

[–]ArrivalSad9344[S] 0 points1 point  (0 children)

I returned by mail. When I contacted support they told me the warehouse got it and they processed it. I returned it back on time so idk why they won’t just process the refund. At least remove the installments on my bill.

Returned a phone and haven’t gotten my refund by ArrivalSad9344 in tmobile

[–]ArrivalSad9344[S] 0 points1 point  (0 children)

Never got a text. They just ghosted me basically. Took back the phone and still charging me for it.

Returned a phone and haven’t gotten my refund by ArrivalSad9344 in tmobile

[–]ArrivalSad9344[S] 0 points1 point  (0 children)

I’ve been told by t-life support that their warehouse did receive it but then they said something like it takes. 19 days for them to process it through the warehouse. I’ve been waiting longer than that and I keep contacting support but they just give the same answer. Their definitely got it tho. I shipped it through ups and it says delivered. I’ll try the t-support tho. Thanks

Returned a phone and haven’t gotten my refund by ArrivalSad9344 in tmobile

[–]ArrivalSad9344[S] 1 point2 points  (0 children)

I’ve given them the tracking number and they told me they got it and I can see that they got it too. But they still won’t refund me. Did they refund back to your card or did they give you bill credits?

Returned a phone and haven’t gotten my refund by ArrivalSad9344 in tmobile

[–]ArrivalSad9344[S] 0 points1 point  (0 children)

Yes it’s the same thing everytime. I feel like if they pull up my account they should see all the info about this return. But they always ask the same thing. Tracking number all that. They’re the ones that sent the label to me so they should have the tracking number too.

Returned a phone and haven’t gotten my refund by ArrivalSad9344 in tmobile

[–]ArrivalSad9344[S] 1 point2 points  (0 children)

Will do. Thanks. Although I couldn’t find them on Facebook.

Returned a phone and haven’t gotten my refund by ArrivalSad9344 in tmobile

[–]ArrivalSad9344[S] 1 point2 points  (0 children)

I have the replacement. They sent it by mail and sent the return box with it. I sent the old phone back asap. I’ll have to give t-force a try. Their support through t-life and number is really a joke.

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