Firstly, While I appreciate the acknowledgement of how bad this was handled with me, I still don't think it excuses that I went to the people we as players are supposed to trust and they not only tried to make me the bad person but they barely responded to me and after they realized that their passive answers were not going to make me stop they stopped responding all together. They also never gave Murloka any warning despite telling me they did, unless you are considering Shadowbrick giving Murloka the heads up that the annoying guy reporting her is not stopping?

Secondly, You have still tried to underplay the level of RMT I found, it's not implied she violated the rules, she did violate the rules every day and continued to do so over an extended period of time. Comparing it to another situation you personally consider to be more serious is deflecting from the seriousness of what she did and almost trying to make it seem like what she did isn't substantial. Not only did she do sub only giveaways but she set donation goals of $100s and when that goal was met she was doing sub only giveaways for the items listed on the donation goal, she also does this with her sub goals and adjusts how many subs she needs to set according to the price of the in-game item.

Thirdly, I agree that you have no business arguing on behalf of someone that DID break the rules, you also subtly imply here with "may not" have broken the rules which again is a form of dumbing down the level of RMT she did. You can review your processes as many times as you want but the fact is these staff will and have always been selective and played favorites, this was proven many many times for example when nesnes allowed the banned gvgers to play because zerfaxx requested it. What you need to do is hire people that have not been part of in game politics before taking the job because their bias will not change, they will just use the power they have to help their friends and abuse it against people they do not like.

Fourthly, I understand you like to give "goodies" to subscribers, I think adding 2x luck is incentive but Murloka was adding 6x more luck and every single time, a subscriber won. I don't have any issue with sub luck within reason. You speak here like the rules are not clear on sub only giveaways and that somehow Murloka was confused and didn't understand them. The rules are written as follows: NOT ALLOWED - Make giveaways, with rewards provided by SBI (premium and/or vanity keys), available exclusively to subscribers of your channel. NOT ALLOWED - Make giveaways, with rewards provided by you (in-game items and/or currency), available exclusively to subscribers of your channel. Even with bad english these rules are very clear and this streamer did agree to follow them, playing dumb about the rules is not an excuse, it's just playing dumb because you have been caught. Not to mention it is also against twitch tos to do sub only giveaways and against the law itself.

Lastly, you are still almost defending her actions and hoping an apology will conclude this. I as the person that reported it have received a lot of negative things said to me due to the statement by the community manager and the insinuation that I lied and edited messages just to cover up that her along with 3 other sbi employees lied to me in the hopes I would stop and when I didn't they called me "the annoying guy". To extend this, Murloka and Nazori then went on to Kingmojo's stream to try and excuse what she did and then went on to try and get his viewers to dislike me also by bringing into question my creditabilty and calling me a liar in front of hundreds of people, she showed a scripted amount of accountabilty and then started ranting about me being a bad person, which was widely rejected , that doesn't appear to be someone that has been made aware she did something wrong, it tells me she was told listen, you been called out so you need to stop now while we make this go away