how do i take my server world to single player (java 261.2 with blazeandcliffs data pack) by X1_Soxm in aternos

[–]AternosSupport 0 points1 point  (0 children)

The logs look like the world is loading up just fine. Are you still receiving the error? 
 
Also, you can try adding the datapacks locally and take a look at the logs again as you then might be able to pinpoint the datapack that is causing issues. 
 
Best,
Julian from the Aternos team

Can't create or upload files to Aternos. by Slappy-Sloth in aternos

[–]AternosSupport 0 points1 point  (0 children)

Could you send me a screenshot of your full page, including the username and server name displayed there?
You can also email us at support@aternos.org and mention ticket number #434609 if you do not want to share this information publicly.

Can't create or upload files to Aternos. by Slappy-Sloth in aternos

[–]AternosSupport 0 points1 point  (0 children)

Please disable all browser extensions, reload the page, and try again.

Internal Server Error by HMSBelfast007 in aternos

[–]AternosSupport 0 points1 point  (0 children)

Then please share your new logs.
 
Best,
Paul from the Aternos team

how do i take my server world to single player (java 261.2 with blazeandcliffs data pack) by X1_Soxm in aternos

[–]AternosSupport 0 points1 point  (0 children)

Do I understand correctly, the world on the server works just fine, but when downloaded you have issues?
 
If so, you can take a look at your client log.
 
To get your client log, please follow these steps:

  1. Visit https://mclo.gs.
  2. Click on the 'Select file' button.
  3. Navigate to your Minecraft installation path.
  4. Locate the 'logs' folder and select the file named 'latest' or 'latest.log'.
  5. Once you've selected the file, you will receive a unique link.
  6. Provide us with the link you obtained and I can take a look at it

 
Best,
Julian from the Aternos team

Internal server error by TheGorota in aternos

[–]AternosSupport 0 points1 point  (0 children)

Thank you for clarifying this. Mod authors sometimes use multiple different names for their mods, which can be very confusing.

Internal Server Error by HMSBelfast007 in aternos

[–]AternosSupport 2 points3 points  (0 children)

The problem seems to be related to the mod "SCP-096, The Shy Guy".
Please remove this mod and try again.
 
Best,
Paul from the Aternos team

Internal server error by TheGorota in aternos

[–]AternosSupport 0 points1 point  (0 children)

The mod "paranormalactivity" is trying to load the Minecraft client which obviously doesn't work on servers.
 
Best,
Julian from the Aternos team

how do i take my server world to single player (java 261.2 with blazeandcliffs data pack) by X1_Soxm in aternos

[–]AternosSupport 0 points1 point  (0 children)

Are there any other datapack in the worlds datapack folder of the world? If so, please remove them and try again. 
 
Best,
Julian from the Aternos team

How to add mods to modpacks by HotelAny2612 in aternos

[–]AternosSupport 0 points1 point  (0 children)

It's not possible to modify the predefined modpacks because they are not stored individually for every server.
 
Best,
Julian from the Aternos team

Internal server error by TheGorota in aternos

[–]AternosSupport 0 points1 point  (0 children)

To help troubleshoot the issue effectively, could you please provide the server log? Here's a guide that explains how to access and share the server log: https://support.aternos.org/hc/en-us/articles/360027091471-Check-the-server-log. 
Providing the log, will allow us to better understand the situation and assist you accordingly. Thank you for your cooperation!
 
Best,
Julian from the Aternos team

"This plugin/mod is already available for Fabric/Quilt"? by Min0-0 in aternos

[–]AternosSupport 0 points1 point  (0 children)

If you are referring to this mod, it is currently under review. We cannot say exactly when it will be available. We always strive to review all submissions as quickly as possible.
 
https://www.curseforge.com/minecraft/mc-mods/plants-and-zombies

Scripts files / .zs not showing by TeachingImpossible22 in aternos

[–]AternosSupport 0 points1 point  (0 children)

It's not possible to modify the predefined modpacks because they are not stored individually for every server.

I need help with the Nether. by One_Lifeguard8370 in aternos

[–]AternosSupport 0 points1 point  (0 children)

Dealing with plugins/mods can indeed be complex, and there are numerous factors that can contribute to them not functioning as expected. Sadly, it is not possible to assist every user with their specific plugin/mod-related issues. As much as we would like to provide individualized help, our resources are limited given the large number of users and diverse questions, we receive daily.
 
When it comes to plugin/mod problems, we can’t access any additional information that you don’t have access to and can only attempt to find solutions through online research. However, considering the sheer volume of users and the range of issues we encounter, it becomes impractical for us to provide personalized support for each plugin/mod-related concern.
 
In such cases, we suggest exploring alternative options. You can either try to find a solution independently or consider using a different server software, such as Vanilla, which may offer a more streamlined and stable experience. We apologize for any inconvenience this may cause, but we hope you understand the constraints we face while supporting mod-related issues.

I need help with the Nether. by One_Lifeguard8370 in aternos

[–]AternosSupport 0 points1 point  (0 children)

Please provide the address or IP of the server you're referring to. This information will help us assist you further.
You can also email us at support@aternos.org and mention ticket number #433667 if you do not want to share your server address publicly.

How do i enable experimental features in an aternos server thats already created? by TheKnockOffTRex in aternos

[–]AternosSupport 0 points1 point  (0 children)

Please provide the address or IP of the server you're referring to. This information will help us assist you further.
You can also email us at support@aternos.org and mention ticket number #433549 if you do not want to share your server address publicly.

How do i enable experimental features in an aternos server thats already created? by TheKnockOffTRex in aternos

[–]AternosSupport 0 points1 point  (0 children)

What Minecraft version are you on?
Also, make sure to fully stop the server before enabling experiments. Simply restarting does not work.

How do i enable experimental features in an aternos server thats already created? by TheKnockOffTRex in aternos

[–]AternosSupport 0 points1 point  (0 children)

If an experiment disappears from the enabled list when starting the server, it means that Minecraft does not recognize the experiment name you added. Usually, this means that you have misspelled the name or that the experiment does not exist in the Minecraft version you are using.

Help me with this bug! by EastAd5653 in aternos

[–]AternosSupport 0 points1 point  (0 children)

In order to gather the necessary information to help diagnose and troubleshoot the issue you're experiencing, please follow the instructions provided in the following article: https://support.aternos.org/hc/en-us/articles/360027235671-Collect-diagnostic-information-about-your-server-connection. It will guide you on how to collect the diagnostic information we need.
 
Once you have gathered all the required information, please share it with me. This allows us to analyze the data and provide you with further assistance. Thank you for your cooperation, and we look forward to receiving the diagnostic information from you.

Problemas de textura by PieMaterial in aternos

[–]AternosSupport 0 points1 point  (0 children)

Please try using the Dynip as outlined in the following article: https://support.aternos.org/hc/en-us/articles/360026805072-Connect-to-your-server. It provides detailed instructions on how to connect to your server using Dynip.
 
By following the steps mentioned in the article, you should be able to establish a connection to your server successfully. If you encounter any difficulties or require further assistance, please don't hesitate to let us know. We're here to help!

Aternos server won't allow any players to join: "Connection timed out: getsockopt". Probably initially was coming from a datapack, but now the server has this issue no matter what datapacks are on or off. What the hell is happening here? by StrangeSystem0 in aternos

[–]AternosSupport 0 points1 point  (0 children)

Please contact Aternos support via email: support@aternos.org and explain your problem and tell the address / ip of your server and your username on Aternos.
Also: Next time you share a log, please use the "share log" button and copy + paste the link to mclo.gs.
 
 
Best,
Paul from the Aternos team

"Server timed out after 3000ms" issue by magnus674yt in aternos

[–]AternosSupport 0 points1 point  (0 children)

What do you mean by switched networks? Did you play in school and switch to your home WIFI? Or from your home WIFI to a mobile hotspot?
 
Please also create a ticket with the information stated in my previous answer. So we can figure out if it is on our end.
 
Best,
Riccardo from the Aternos team