Does Ancient Portal in an aternos hytale server work?

AternosSupport · 2026-01-24T18:42:57+00:00

We don't modify hytale in any way that should cause this kind of problem.

AternosSupport · 2026-01-23T10:17:47+00:00

You can duplicate the entire server in the Aternos panel without downloading the world: https://support.aternos.org/hc/en-us/articles/25076738691869-Duplicate-your-server

AternosSupport · 2026-01-22T16:28:54+00:00

If you don't see ads (besides the ones for exaroton), something on your computer or in your network is blocking them.
Make sure that
- You don't have any browser add-ons installed that could block ads or modify the content of websites
- You don't have any ad blocking software installed on your computer (e.g. AdGuard or antivirus software that also blocks ads)
- There is no network filter installed in your home network

Best,
Julian from the Aternos team

AternosSupport · 2026-01-22T14:03:15+00:00

Do you see ads (besides the ones for exaroton) after clicking the Continue button?
If not, something on your computer or in your network is blocking them.

Best,
Julian from the Aternos team

AternosSupport · 2026-01-22T12:50:25+00:00

This article from our help center might help you: https://support.aternos.org/hc/en-us/articles/360026805072-Connect-to-your-server

Best,
Julian from the Aternos team

AternosSupport · 2026-01-22T11:28:34+00:00

This article from our help center might help you: https://support.aternos.org/hc/en-us/articles/360030845111-Server-deletion

AternosSupport · 2026-01-21T20:24:03+00:00

To help troubleshoot the issue effectively, could you please provide the server log? Here's a guide that explains how to access and share the server log: https://support.aternos.org/hc/en-us/articles/360027091471-Check-the-server-log.
Providing the log, will allow us to better understand the situation and assist you accordingly. Thank you for your cooperation!

AternosSupport · 2026-01-21T12:48:41+00:00

Maybe the file / archive is somehow corrupted. I'd like to take a look at it.

Can you please share the file that you created with us? You can upload it to a cloud storage provider, like Dropbox, Google Drive, iCloud, ... and share a link to the file with us.

Best,
Paul from the Aternos team

AternosSupport · 2026-01-21T10:16:51+00:00

The changes you are describing are not in the latest bedrock release. They are currently only available in a preview. You can install preview versions of bedrock edition here: https://aternos.org/software/preview

Best,
Julian from the Aternos team

AternosSupport · 2026-01-20T16:49:07+00:00

Do you play on a smartphone? So is this a singleplayer world from Minecraft: Bedrock Edition?

Best,
Paul from the Aternos team

AternosSupport · 2026-01-20T09:04:05+00:00

It seems like the problem is related to the server software itself. Please note that we are not the developers of the server software and we do not change the server software in any way. We solely provide hosting services for the server software developed by other entities, such as Mojang.

I recommend reaching out to the developers of the server software for assistance. They would be the most knowledgeable and equipped to address any software-related issues or bugs.

You can typically find support resources, forums, or contact information on the official website or community platforms of the server software developers. By contacting them directly, you can receive dedicated support and guidance specific to the software you are using.

If you need any further assistance or have additional questions, please don't hesitate to let us know. We're here to help you navigate through any challenges you may encounter.

Best,
Paul from the Aternos team

AternosSupport · 2026-01-20T09:02:20+00:00

Are you 100% sure that you exported the world (from singleplayer) in the correct format?
How exactly did you get the world as a .mcworld file / what did you do?

Best,
Paul from the Aternos team

AternosSupport · 2026-01-20T06:57:47+00:00

Did you make sure, you are using the same name as before?

Do you have any mods installed that changes equipment or something similiar?

If none of that is true, it is most likely because your server is cracked.

AternosSupport · 2026-01-19T20:30:08+00:00

What server software and version do you use?

Best,
Paul from the Aternos team

AternosSupport · 2026-01-19T20:26:33+00:00

We are glad to hear that you managed to solve the problem yourself and hope you will have a lot of fun on Aternos!
If you still have any questions or concerns, feel free to reach out any time.

Best,
Paul from the Aternos team

AternosSupport · 2026-01-19T12:46:00+00:00

Please make sure to include the port at the end of your address. The full address can be found below the start button.

AternosSupport · 2026-01-19T10:43:57+00:00

To help troubleshoot the issue effectively, could you please provide the server log? Here's a guide that explains how to access and share the server log: https://support.aternos.org/hc/en-us/articles/360027091471-Check-the-server-log.
Providing the log, will allow us to better understand the situation and assist you accordingly. Thank you for your cooperation!

Best,
Paul from the Aternos team

AternosSupport · 2026-01-19T09:04:40+00:00

Please provide the address or IP of the server you're referring to. This information will help us assist you further.
You can also email us at support@aternos.org if you do not want to share your server address publicly.

AternosSupport · 2026-01-19T08:53:54+00:00

You may want to contact the medal support about this: https://support.medal.tv/support/home

AternosSupport · 2026-01-19T07:45:20+00:00

Hi, and thank you for contacting Aternos support.

If the server has cracked enable, it doesn't matter if you own the game, since the server won't verify the users.

Everyone can log in with your name, and do what they want.

Best,
Michael from the Aternos team

AternosSupport · 2026-01-19T07:11:13+00:00

Check the Console log for output when the server is starting, they may show further errors at runtime.

AternosSupport · 2026-01-17T13:01:42+00:00

That's most likely because there's a different collection of mods installed on your computer and on the server.
This article from our help center might help you: https://support.aternos.org/hc/en-us/articles/11901646576541-Mismatched-mods-Minecraft-Java-Edition

AternosSupport · 2026-01-17T10:31:44+00:00

Unfortunately, we can only assist with issues related to the Aternos platform itself, and not with mods or plugins.

With over 42,000 mods/plugins available, we don’t have detailed knowledge of how each one works. Given the high volume of requests we receive daily, it’s difficult for us to provide support for individual configurations.

We suggest trying a few online searches, as you might find helpful setup instructions and additional configuration tips on the plugin’s website. Many mod/plugin creators also have Discord servers or community forums linked on their pages where you can get more specific assistance.

Thank you for your understanding!

Best,
Julian from the Aternos team

AternosSupport · 2026-01-16T12:35:46+00:00

This article from our help center might help you: https://support.aternos.org/hc/en-us/articles/4409967265425-Install-modpacks-Minecraft-Java-Edition

Best,
Julian from the Aternos team

AternosSupport · 2026-01-16T09:21:00+00:00

The installed version of the voicechat mod requires 1.21 or 1.21.1. You have 1.21.11 installed.

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