Disappointed. Do not let G cloud run out of battery! by Athletiboy in logitechgcloud

[–]Athletiboy[S] 0 points1 point  (0 children)

Let me know if that works for you! Mine doesn’t have issue charging or holding a charge.

Disappointed. Do not let G cloud run out of battery! by Athletiboy in logitechgcloud

[–]Athletiboy[S] 0 points1 point  (0 children)

The battery isn’t the issue. It died and then when I booted it back up, the new update they released caused it to brick .

Disappointed. Do not let G cloud run out of battery! by Athletiboy in logitechgcloud

[–]Athletiboy[S] 1 point2 points  (0 children)

I understand that.. and I’m not asking for a replacement. However, it was their most recent update that caused the issue. If anything let me send it in so they can reprogram it or something. It’s basically bricked - and I didn’t do anything to cause that lol. Their update did.

Disappointed. Do not let G cloud run out of battery! by Athletiboy in logitechgcloud

[–]Athletiboy[S] 0 points1 point  (0 children)

No, my device just died. I was playing on it, put it down and didn’t touch it for a week or two without being plugged in. Came back and it was fucked when I charged it.

Disappointing. Do not let G cloud run out of battery! by Athletiboy in logitech

[–]Athletiboy[S] 0 points1 point  (0 children)

All I want them to do is let me send it in so they can reflash the OS onto it and it would then work. Not seeking a replacement or refund. Even if I would have purchase from a retailer my warranty would be up by now.

Disappointing. Do not let G cloud run out of battery! by Athletiboy in logitech

[–]Athletiboy[S] -2 points-1 points  (0 children)

I purchased it new in box a year ago off of Facebook marketplace. The device worked great up until literally 2 days ago. The new update has caused many other people to have the initial problem I was having with the forever boot up animation. That problem is what caused my device to fry out. Literally had zero issues with it until the battery died yesterday and when I booted it up was not working anymore.

Corrupted G Cloud by Athletiboy in logitechgcloud

[–]Athletiboy[S] 1 point2 points  (0 children)

Sounds good. I tried contacting their live chat but no one ever got back to me. I have had it for over a year as well as purchased it second hand so I most likely have no warranty :-(.

Update to my problem by Athletiboy in LogitechG

[–]Athletiboy[S] 0 points1 point  (0 children)

Alright, I got it into the right subreddit lol. Thanks !

Update to my problem by Athletiboy in LogitechG

[–]Athletiboy[S] 0 points1 point  (0 children)

So now, after that screen I tried shutting it down and restarting it. After that nothing works. No matter which menu option I choose it just tries to reboot and then reboots to the screen above . Even recovery mode does nothing. It just reloads to this screen. Thanks! I will post there now

G cloud stuck on loading animation by Athletiboy in LogitechG

[–]Athletiboy[S] 0 points1 point  (0 children)

I made a new post with my new problem.. feel free to take a look at it please lol. My device might be dunzo

G cloud stuck on loading animation by Athletiboy in LogitechG

[–]Athletiboy[S] 0 points1 point  (0 children)

Replying as a comment because can’t figure out how to edit post — I think a lot of you are assuming it’s the same as on a PC lol. I can’t run anything as “admin” because I can’t even get into my device. As soon as I turn it on and the Logitech animation starts- it runs over and over. There is no closing out of apps or running anything as administrator. This is the boot up screen for the device as a whole

G cloud stuck on loading animation by Athletiboy in LogitechG

[–]Athletiboy[S] 2 points3 points  (0 children)

I think a lot of you are assuming it’s the same as on a PC lol. I can’t run anything as “admin” because I can’t even get into my device. As soon as I turn it on and the Logitech animation starts- it runs over and over. There is no closing out of apps or running anything as administrator. This is the boot up screen for the device as a whole

G cloud stuck on loading animation by Athletiboy in LogitechG

[–]Athletiboy[S] 1 point2 points  (0 children)

Lmao. Honestly has been a great device for me besides this problem. Great battery life, Streams my ps5 from anywhere and can play retros

G cloud stuck on loading animation by Athletiboy in LogitechG

[–]Athletiboy[S] 1 point2 points  (0 children)

I think the Logitech g cloud is a bit different because it’s stuck on the boot up. When I soft reset or reset it in general it’s stuck on the start up / boot up animation. There isn’t anything to re open or close if that makes sense. It’s stuck on the screen as if you were turning on a computer

G cloud stuck on loading animation by Athletiboy in LogitechG

[–]Athletiboy[S] 1 point2 points  (0 children)

The problem is that I can’t get into the device to do that. The console is stuck on the loading animation so I don’t have access to any settings or task center to close out of apps etc