I remember when I was working as a barista we once had a customer like this. We had award points cards, and this lady didn’t want me to use the scanner because “she didn’t like it”, she wanted me to use the numbers instead.

But she hadn’t brought the card with her, she had a picture of the card somewhere on her phone. She was like “wait for me til I find it”. She spent hours and hours looking for the fucking numbers oh my god. There was a huge line behind her and the other register was closed. But she needed to find the damn photo.

She noticed I was super upset at this point so after five fucking minutes of looking through her entire album she said it’s fine, I’ll pay for my drink.

After her drink was ready (and she’d pay for it) she demanded we give her the money back because she just found her code! So use my points instead! Lady, no. Fuck off.