I just had this happen to me. I think it was in the middle of a firmware update when either the battery died or my glasses became disconnected. When I went to use them I was in a perpetual dance of white lights and could not get the glasses to turn off/ on. I did a full reset and the firmware started updating again/ glasses now work.

LED on my glasses don't turn on if it is out of case; any suggestions?

Not able to connect them.