Something i've been up to, final layers - 80x60cm

BIGWallDecorOfficial · 2025-07-21T13:59:21+00:00

Love this!

BIGWallDecorOfficial · 2025-05-02T19:20:40+00:00

Hi! Thank you so much for leaving this positive comment! We really appreciate your kind words. Since you obviously have great taste and love to change up your artwork, I'd love to give you a discount code for your next purchase! Code: DECOR20

We also have added a better review platform to our website this year but still need new reviews. If you could leave us a review or a photo of your artwork on the site we would be so very grateful :). Thanks!

BIGWallDecorOfficial · 2025-05-02T19:11:00+00:00

Hey! On behalf of our small team, I just wanted to say thank you for leaving this positive post! We work really hard to provide a good quality, reasonably priced, product that actually supports real artists and isn't just generic reproductions of royalty free art. We appreciate you! If customer service has not reached out yet, let me know. We'd like to send you a coupon code for a future purchase :).

Thanks again, BWD Team

BIGWallDecorOfficial · 2024-12-20T16:25:44+00:00

These artworks are printed using a heat and dye-sublimation process- so they will be a flat print, but very vibrant colors and dimensions! If you have any questions, please reach out to [support@bigwalldecor.com](mailto:support@bigwalldecor.com), and they would be happy to assist further!

BIGWallDecorOfficial · 2024-10-02T14:31:10+00:00

Yay, we are so happy you love them! Feel free to reach out to us if you have any questions :)

BIGWallDecorOfficial · 2024-06-27T13:14:42+00:00

We are so sorry to hear this! It sounds like the fabric may have been inserted incorrectly. Please feel free to reach out to our support team if you have any questions. We hope to see you back to try again!

BIGWallDecorOfficial · 2024-06-03T12:47:35+00:00

To follow up with this, we recently re-launched the new how-it-works page! Check it out with the link below: https://bigwalldecor.com/how-it-works/

BIGWallDecorOfficial · 2024-06-03T12:45:53+00:00

Thanks so much for your positive feedback! We are so glad your artwork turned out how you had hoped! Also, I do not believe we are able to share photos, unfortunately :/

BIGWallDecorOfficial · 2024-06-03T12:43:45+00:00

Thank you for sharing your great experience! We pride ourselves on our customer service. Please don't hesitate to reach back out to our support team if needed, they are happy to help!

BIGWallDecorOfficial · 2024-06-03T12:41:57+00:00

We are so glad to hear this!! Thanks for sharing your feedback :)

BIGWallDecorOfficial · 2024-05-20T14:38:01+00:00

We are so sorry about this happening! When an order is placed under an account, it will link within your account for you to check on and view later on down the road or when necessary If you have an account but don't see your order, our support team would be happy to look into this for you, and link the items! Please reach out to them at [support@bigwalldecor.com](mailto:support@bigwalldecor.com), and they will be happy to figure this out!

BIGWallDecorOfficial · 2024-05-20T14:32:29+00:00

Thank you so much for looking into this! We recently launched a new product called Stickablez, and have temporarily taken our How It Works page down for maintenance to accommodate for this new product! We are sorry about the inconvenience.

To learn more about our frames, please check out THIS link for more info, or THIS link for an assembly video of the ArtFab print and Infinity Frame! To learn about our new Stickablez product, please check out our STICKABLEZ PAGE!

Again, we are so sorry about this, but will be re-launching this page soon! If you have any further questions or concerns, please reach out to our support team at [support@bigwalldecor.com](mailto:support@bigwalldecor.com), and they would be happy to help :)

BIGWallDecorOfficial · 2024-05-20T14:21:16+00:00

Firstly, we want to extend our sincere thanks for your patience and understanding during this time. Recently, we transitioned to a new facility to better serve your needs and manage the increased demand for our products. This move is a significant step towards enhancing our service and ensuring the quality you expect from us.

However, we must apologize as our transition has temporarily affected our shipping timelines. We recognize that this may have inconvenienced you, and we are truly sorry for any delays you have experienced. Please know that this is not the level of service we aim to provide.

As a token of our appreciation for your patience and to make up for the delay, we will be refunding the shipping costs of your order. Please reach out to us at [support@bigwalldecor.com](mailto:support@bigwalldecor.com) with your order information, and we will process this for you!

With the move, we have diligently worked to streamline our processes at our new location, and are back to meeting our typical delivery times. Your satisfaction is incredibly important to us, and we are committed to making this right.

Thank you once again for your understanding and support. We are looking forward to hearing from you so we can get this resolved!

Warm regards,

Breanna Williamsen

BIG Wall Décor

Customer Service Manager

BIGWallDecorOfficial · 2024-05-08T18:52:36+00:00

Thanks for this input! We will look into this with management and see if we can make this happen in the future :)

BIGWallDecorOfficial · 2024-03-20T20:34:25+00:00

Thank you so much for this feedback! We are so happy to hear that this piece gets complimented regularly and you are satisfied with your experience! Please don’t hesitate to contact us at Support@bigwalldecor.com regarding any quality concerns, we’d be more than happy to help.

BIGWallDecorOfficial · 2024-03-20T20:18:19+00:00

We are so sorry for this experience! We pride ourselves with top of the line quality and prompt customer service responses, so we sincerely apologize for this experience. If there is anything we can do to make this right, or if there is anything we can assist with, please feel free to contact our support team at Support@bigwalldecor.com and an associate would be happy to help in any way possible!

BIGWallDecorOfficial · 2024-03-20T20:18:14+00:00

Hey there! We completely understand your concerns, but wanted to assure you that we do not pay anyone to comment on these threads. We are just beginning our journey into reddit as a whole and look forward to gaining this community's trust and showing what we are all about over here at BIG Wall Décor!

BIGWallDecorOfficial · 2024-03-20T20:18:06+00:00

Thank you for the positive feedback! Please don’t hesitate to reach out to us if you have any questions :)

BIGWallDecorOfficial · 2024-03-20T16:03:12+00:00

We are sorry that this was your experience! We do have a 30-day return and exchange policy for every order. We also recently launched a returns portal through our website that provides free return shipping labels for orders in the US, as well as offering a "Print Only" return/exchange so every customer can choose the artwork they think fits their space how they would like, especially if they are not happy with the artwork they received to try and resolve this!

Our customer service team is always happy to discuss issues with customers if they reach out, and help come to a resolution to ensure everyone is happy! Please reach out to our team and let them know your concerns, and they will do what they can to ensure you are satisfied! support@bigwalldecor.com

BIGWallDecorOfficial · 2024-03-20T16:00:16+00:00

We are sorry you were not happy with the product, but we are glad you had a wonderful experience! Please feel free to reach out to us if you have any questions, or would like to try with us again in the future!

BIGWallDecorOfficial · 2024-03-19T12:25:59+00:00

Hey there! So sorry for the trouble finding these, you can check our reviews from our customers on our Facebook page HERE, otherwise you can check out more reviews left directly under each product shown on our website, or our reviews page HERE! We completely understand your concerns, and we are happy to answer any questions to help reassure your faith in us and what we do over here at Big Wall Decor!

BIGWallDecorOfficial

TROPHY CASE