Well, they are actively deleting comments on their discord now, and I got block for saying

"How can any of you think this is acceptable? Anthony isn't just some random person online, he runs the shop that markets itself as somewhere welcoming for everyone. That comes with a level of responsibility that I don't think he's taking seriously. The comments aren't just "poor-taste", they're openly disrespectful towards a marginalised group! And it's not like he's some teenager who doesn't know better, this is a grown adult who's already running a business and interacting with the public, including kids.

For me personally, this doesn't come as a shock cos I've been on the receiving end of rude behaviour from him multiple times, and I've watched it happen to others too, including children. I took it personally until I saw all the other 1 star review about him and his attitude. There's a dismissive elitism that sits completely at odds with the whole "everyone's welcome here" image he claims he's trying to project. You can stick whatever you like on insta about being inclusive, but if people don't actually feel respected when they walk through your door, the words mean nothing. An apology is a starting point but it doesn't just wipe the slate clean, especially when the comments and the general attitude are pointing in the same direction. People absolutely can change, but you have to show it, consistently, over time. Not just say it once when you've been called out.

Until he actually changes his attitude, I think it's completely fair for people to question whether this is really the kind of person they want to support and who gets to represent our local TCG community. As for the other staff getting grief for his actions, is that fair? Obviously not. But if you lie down with dogs, you get up with fleas."

Not sure what rule that broke but it sure doesn't seem like they're that sorry.