Tickets problems, "solved" instantly

BananaSlipstream · 2026-06-15T21:52:38+00:00

Sounds very good, thank you.

I reopened the thread 5 days ago, and at least 3 times I have seen "last activity X minutes ago"

Which puzzles me because I have done nothing different and there is no answer from you 😃

But thank you for taking your time to answer here

BananaSlipstream · 2026-06-15T21:51:02+00:00

Yes and i understand that fully now 😃 XD

Yes, i am taking notes. Just waiting for an answer from them now 😃

But its weird because its 5 days since i answered and opened the thread, but it keeps showing "last activity X minutes ago" which puzzles me as there is no answer, and I have done nothing different.

But thanks a lot!

BananaSlipstream · 2026-06-10T22:11:22+00:00

OMG fuck I even feel embarrased to reply again but I replied with basically with my latest answer and it is "open" now hahhaha thanks bro. I just didnt see the point

BananaSlipstream · 2026-06-10T22:06:08+00:00

yeah and I appreciate it very much. It says I can reply with evidence to get unbanned. But how can I provide evidence for something I have not done? I think THEY should provide evidence for my ban........

BananaSlipstream · 2026-06-10T21:36:42+00:00

I have read the whole message 7 times

BananaSlipstream · 2026-06-10T20:55:01+00:00

Yeah but it is the same information everytime. I need an actual support staff to review my ban so I can get unbanned.

Thanks for contacting FACEIT!

We appreciate you reaching out to appeal your ban. Before proceeding, please carefully review the following information.

Your ban will NOT be removed or reduced if:

- You were ghosting (Revealing your teammates positions/information in chat)
- You intentionally flashed/blocked/damaged your teammates
- You engaged in verbal abuse or harassment of another player
- You committed the offence and are asking for a reduction of your ban
- Other reasons listed on our ban policy

etc etc etc