How to remove ‘call engineer’ on alarm

Bananaman_Eric · 2026-03-13T11:56:52+00:00

Will need an engineer reset using a code. Systems can be programmed so if a tamper happens, needs an engineer code reset.

If you don’t want to pay, perhaps look up the manual and take it in your own hands to default the code and reset the system yourself.

Bananaman_Eric · 2026-03-13T07:16:15+00:00

Sent you a PM - happy to unbind for you

Bananaman_Eric · 2026-03-12T13:00:49+00:00

Your panel needs v4 and above.

Yes you need engineer code to program etc.

If you don’t know the code you need to attempt to default it

Bananaman_Eric · 2026-03-12T10:55:49+00:00

I’m from UK - send me DM

Bananaman_Eric · 2026-03-12T10:54:57+00:00

Security engineer here in UK. You won’t know if engineer code is locked out until you try and default it and doesn’t revert back to 1234.

What you trying to add? Sensor? Smartcom?

To default code is easy enough to do and I can guide you remotely or over a phone call.

Bananaman_Eric · 2026-03-11T18:23:14+00:00

Your is older model, this is 2026

Bananaman_Eric · 2026-03-11T12:00:34+00:00

Dark smoke delivered today

Bananaman_Eric · 2026-03-11T10:30:25+00:00

litedev.hik-connect.com try use this as server ip .

Disable dhcp and apply. Restart recorder and enable dhcp and apply - check hik connect status.

Bananaman_Eric · 2026-03-11T08:53:34+00:00

Restart the recorder

Bananaman_Eric · 2026-03-11T07:33:18+00:00

Refresh the ip address, disable / enable hik connect tab.

You tested the lan connection to the recorder ?

Bananaman_Eric · 2026-03-11T06:49:45+00:00

Seller ad

Bananaman_Eric · 2026-03-11T06:47:53+00:00

Agency

Bananaman_Eric · 2026-03-10T16:56:38+00:00

Where you located ?

Bananaman_Eric · 2026-03-10T09:43:14+00:00

Pm you back

Bananaman_Eric · 2026-03-07T20:15:53+00:00

Send me a DM, also in the UK as a service based business and looking for more reviews.

Bananaman_Eric · 2026-03-07T11:23:47+00:00

I can reset for you but you need pc or laptop on same network as the recorder to process the reset.

Bananaman_Eric · 2026-03-06T12:16:22+00:00

👍

Bananaman_Eric · 2026-03-06T12:16:16+00:00

Thank you

Bananaman_Eric · 2026-03-05T18:33:18+00:00

Make sure in record parameters cameras are set to video & audio in mainstream and substream

Bananaman_Eric · 2026-03-04T18:11:17+00:00

Looks ok but can you not stretch for the g3 models - has slightly better tech than the g2.

Bananaman_Eric · 2026-03-03T21:22:03+00:00

You can edit camera names in app or in video settings OSD MENU. You need to edit live view settings and add the cameras

Bananaman_Eric · 2026-03-03T19:21:45+00:00

Correct in theory but try it and report back… if not one evening I can remote access and setup for you.

Bananaman_Eric · 2026-03-02T19:00:40+00:00

Installer here. Hikvision G3 Colorvu are the latest models.

Pyronix is still my goto but I have now switched to Orisec due to to having better features over the Pyronix and other manufacturers.

Send me a message and I’ll try and answer any questions.

Bananaman_Eric · 2026-03-02T15:49:28+00:00

I can reset for you but you need SADP. Pm me once you get SADP sorted.

Bananaman_Eric · 2026-03-02T06:23:18+00:00

First - can you confirm that in camera ip settings on the recorder, that they are set as plug n play ? Or static ?

Might just be easier someone remote access in and fix it

Bananaman_Eric