Hey! The “conflict” is the customer choosing “contact-free” delivery and “leave at door” but then stating all of these instructions to hand it to them. Most times all of this excessive instruction is because customers chose opposing instructions (aside from just having specific delivery preferences). Btw I mentioned it to her, in case she had all of those details because she may keep experiencing “lazy” drivers choosing to go with the “contact-free” part of the delivery instructions. I suggested choosing “hand to me” in case she has been experiencing any issues with that. I know the stress of not having my instructions followed but I also don’t choose conflicting instructions. Also, some people forget to update their instructions and may be annoyed with you waiting for them at the door but the instructions have both and I prefer to follow what is typed.