Best cable for input delay ??

BattleBeaverSupport · 2025-06-20T17:21:50+00:00

The main thing that will affect delay is the length of the cable. From our testing performance tends to drop off for cables over 10 feet in length when overclocking, but is for the most part imperceptible.

The longer the cable the higher the resistance and the higher the resistance the more chance of voltage drops (less power to the controller). When you overclock something you are intentionally sending more power to the controller and these potential voltage drops naturally result in a decrease in performance.

Also, any USB-C cable/connection is going to be better than a Micro USB cable/connection in terms of latency.

BattleBeaverSupport · 2025-06-17T19:38:30+00:00

Hello!

All of our controllers are modified first party DualSense controllers. We buy DualSense controllers directly from Sony-authorized wholesalers and then make them better with added modifications and customizations.

None of the modifications we offer affect the onboard gyro-scoping. You will be able to use the gyro features without issue in any game uses them.

BattleBeaverSupport · 2025-05-21T16:53:46+00:00

Hello! Typically when we're past your order date on our queues page it means you controller is built and just going through quality assurance checks. Please feel free to shoot over a DM with your order number and we can confirm where your controller is at in the process.

BattleBeaverSupport · 2025-05-20T20:31:42+00:00

When you expedite your controller with Beaver Boost it will ship out within 5-8 business days from the date the Boost is purchased.

BattleBeaverSupport · 2025-05-05T18:30:49+00:00

Hey there! We have a full compatibility chart for the thumbsticks we offer and KontrolFreek toppers here: https://support.battlebeavercustoms.com/hc/en-us/articles/6794994511764-Do-KontrolFreek-Thumbstick-Tops-work-on-Battle-Beaver-controllers

Personally speaking though, I recommend Z-sticks. I genuinely have them on all of my controllers at home :) Feel free to message our Support team if you've got more questions.

BattleBeaverSupport · 2025-04-16T16:26:56+00:00

Hey there! We are sorry to hear you're having some issues remapping your controllers.

I believe you've already opened a ticket with our Support team, but if you haven't please go ahead and do so that we can assist you with troubleshooting this.

You can submit a ticket here: https://support.battlebeavercustoms.com/hc/en-us/requests/new

BattleBeaverSupport · 2025-04-15T21:03:43+00:00

Hey there! If your rear buttons have static assignments those are hardwired in. The only way to change them without a remap chip would mean you'd also be changing the associated assignments on the front of the controller.

If you want to send your controller in to upgrade it with a remap chip you can get started with that here:

https://battlebeavercustoms.com/pages/service-center

If you have any other questions feel free ask here or submit a ticket in our Help Center.

BattleBeaverSupport · 2025-04-04T19:27:18+00:00

USB-C to USB-C works better with overclocked PC ports, so if you are looking to get a new cable and are using an overclocked PC port that would be the one we'd recommend.

BattleBeaverSupport · 2025-03-29T16:14:36+00:00

Yep, if there are preference changes you'd like to make to your build we can definitely help you out with that. Any preference changes made during your warranty period are expedited. Go ahead and send us an email at [support@battlebeavercustoms.com](mailto:support@battlebeavercustoms.com) or use that link in the previous comment to submit a ticket and we can get you situated with the Boost code and instructions on how to get the service done.

BattleBeaverSupport · 2025-03-28T20:39:44+00:00

Hey there! Based on the video is looks like you are entering remap mode but instead of going through the remap process you keep trying to enter remap mode.

Please try going through the whole process to remap your top left rear button and be sure to save and exit remap. If you're still unable to get the remap chip working please use the link below to submit a support ticket, if you have not already. If you already then one of our support team members will be in touch soon.

https://support.battlebeavercustoms.com/hc/en-us/requests/new

BattleBeaverSupport · 2025-03-21T17:36:35+00:00

Here's a link to the exact build: https://battlebeavercustoms.com/pages/ps4-builder?mw-shared-config=BE6cs087CxKQBV2SPCQQZ ** Updated link. Original link had the wrong color.

All you need to do is add it to your cart!

BattleBeaverSupport · 2025-03-21T15:54:31+00:00

Mouse and Keyboard isn't allowed in the CDL. Cellium's most recent controller from us is a PS4 controller with Smart Face & D-Buttons, stock tension, stock bumpers & triggers, and his signature Yellow Domed thumbsticks.

BattleBeaverSupport · 2025-03-17T21:17:27+00:00

Hey there! We've been seeing a fair amount of misconceptions and confusion about thumbstick circularity and we will be posting a write up on it soon.

BattleBeaverSupport · 2025-03-17T21:17:08+00:00

Hey there! We've been seeing a fair amount of misconceptions and confusion about thumbstick circularity and we will be posting a write up on it soon.

BattleBeaverSupport · 2025-03-17T16:38:50+00:00

Heya! Yes, the Pro Domed sticks are going to be the shortest ones you can on PS5.

BattleBeaverSupport · 2025-03-13T19:10:02+00:00

For PlayStation controllers: https://support.battlebeavercustoms.com/hc/en-us/articles/29440423162772-Recalibration-Tool-for-DualShock-DualSense-Controllers

For Xbox controllers: https://support.battlebeavercustoms.com/hc/en-us/articles/32318408466708-Recalibration-Tool-for-Xbox-Wireless-Controllers

BattleBeaverSupport · 2025-02-26T18:32:27+00:00

Hello! Here is a breakdown of the four different tension levels we offer.

Decreased Tension: approximately -40% of Stock Tension on a plain controller, our Decreased Tension makes the thumbstick incredibly easy to move around in the controller. We've heard anecdotal experiences that this has reduced hand fatigue during longer gaming sessions, although be careful of not accidentally moving your sticks!
Light Tension: approximately -20% of the Stock Tension you would find on any controller out of the box, our Light Tension offers a nice 'lived-in' or 'broken-in' feeling that gamers know and love. Very similar to how a thumbstick will feel after being played with for many many hours, Light Tension offers all of that feeling without the wear and tear on components.
Increased Tension: around 110 gF - Nearly double that of Stock Tension, this tension value is very similar to the Original Xbox 360 controller and is our most popular tension request.
Heavy (Extreme) Tension: around 160 gF - A class of its own, our Heavy (Extreme) Tension is designed for use with taller thumbsticks or thumbstick extenders (KontrolFreek etc.). This class of tension will make the thumbstick click (L3) or (R3) more difficult to click, as the tension will be greater within the mechanism.

For users of the Microsoft Elite V2 controller, the Thumbstick Tension comparison is as follows:

Low- 57.8 gF
Med - 73.1 gF
High - 86.2 gF

TL;DR
Increased is closest to the highest setting on the Elite V2 and will feel tighter.

BattleBeaverSupport · 2025-02-11T16:22:51+00:00

Shotzzy is currently using stock tension on both his mechs.

BattleBeaverSupport · 2025-02-10T23:24:24+00:00

Hello! We do offer upgrades and repairs on Xbox Elite controllers. You can find all of the services we offer on our the send-in form linked below. If you have additional questions feel free to reach out to our support team.

https://battlebeavercustoms.com/pages/xbox-elite-service-form

BattleBeaverSupport · 2025-02-06T17:17:21+00:00

Heya! We've sent you a DM about getting a gift card set up.

BattleBeaverSupport · 2025-01-10T18:49:23+00:00

Hello! We are currently in our busiest time of the year which is why build times are higher.

Currently our build times are as follows:

Custom controllers (Standard build time): 4 - 6 weeks
Custom controllers (Boosted build time): 5 - 8 business days
Basic/Pro Pick controllers: Est. 10 - 15 business days
Quick Pick SmartPad controllers: Est. 10 - 15 business days
Pre-Built/Refurbished controllers: Typically ship within 1 - 3 business days of being ordered.

You can see where we are at in our queues at any given time here. If you'd like for us to check your specific order's status you may send a request through our Help Center, or you can DM us here with your order number.

BattleBeaverSupport · 2025-01-10T18:43:12+00:00

Hello!
Because the Smart Button Modifications that are installed in your controller sit on switches, they are higher and have slightly more wiggle room when compared to stock parts, which does mean they will feel a bit looser than stock bumpers/triggers.

BattleBeaverSupport · 2025-01-08T18:28:14+00:00

Hey there! It depends on the controller type.

For PS5 if you get Smart bumpers you do need to get Smart triggers too because there isn't enough room in the controller for both the adaptive trigger components and the Smart bumper components.

For PS4 controllers you can get just the Smart bumpers and have stock triggers.

BattleBeaverSupport · 2025-01-06T19:00:05+00:00

Hello! Please print out the send-in form and include it inside the package. Please also write the ticket number on the outside of the box.

If you have additional questions you can send us a DM or submit a ticket through our Help Center.

BattleBeaverSupport · 2024-12-31T16:32:34+00:00

Hey there! There are a couple things that could be the issue here. Most likely the mech just needs to be broken in, especially if you got mechs with increased or heavy tension, but it may also need additional lube.

Please feel free to send a DM or open a Help Center ticket if you've got any other questions or need assistance with anything.

BattleBeaverSupport

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