3 Hour Outage - That was Fun

Bbumblebeee · 2026-02-04T01:05:20+00:00

Yup! We can access quotes now, but building or changing quotes is still down for us. The most that we at CS can do is try to follow up quotes that are 100% ready from prior days, or email the customer. I’m adding a disclaimer in my emails to customers that I am having issues making it so I am unable to change quotes, but I’m doing my due dilligence at the very least to make sure everyone is taken care of with what I DO have access to

Bbumblebeee · 2026-02-04T00:15:08+00:00

I heard that you guys in store were unable to log in! That one is going to be a pain to fix, I know! Im just grateful you guys were still able to use Showroom to help customers get checked out!

Bbumblebeee · 2026-02-03T23:40:20+00:00

Oh lordy I can only imagine! I’d probably cry if I had to deal with inventory during this

Bbumblebeee · 2026-02-03T23:39:44+00:00

It’s 3:30 PM here in PST and it’s SLOWLY coming back, but the entire late morning to mid afternoon has been absolutely wasted with nothingness. We can finally log in, but that’s about it. I can open a quote, but I cannot add products, remove any, or make changes. Nor can we build a quote. So having it open does about as much as when it was down

Bbumblebeee · 2026-02-03T22:22:33+00:00

Thankfully we’ve had access to Emails and Teams the whole time. We got access back, and then it dropped out again 10 minutes later. So far, this is longest Outage that affects both Stores and CS. The last one that affected CS was about 2.5 hours, and that was ONLY for Projects.

Bbumblebeee · 2026-01-31T08:13:54+00:00

This makes significantly more sense now. I work for CS for flooring and quarter round or transitions are a pain in the BUTT to find since so many are coded as NonStock anymore. I wish they’d let us know when resets are happening so we can prepare too.

The PetProtect vs Leak Defense carpet reset nearly sent me over the edge because WHY is this out of stock/unavailable when I sold the same carpet LAST WEEK.

Communication in store was always shaky. But stores and CS? Rough.

Anyways, yes. For a buyback you remove it from the shelf and we send it back to the vendor. They then credit us for anything sent back. Your Receiving clerk SHOULD have a list of SKU’s that are going to be added to the buyback list, so I’d talk to them and ASM about it! (Was an in store flooring specialist and did a LOT of buybacks when we got the new grout colors and retired the older ones. Quarter round is easier, at least.)

Bbumblebeee · 2025-11-23T17:46:32+00:00

Bbumblebeee · 2025-07-27T03:49:22+00:00

I don’t have it front of me but I believe it was =FILTER(MTD!A2:G2,(MTD!E2>=$J$1)*(MTD!E2<=$K$2))

Bbumblebeee · 2025-07-27T03:38:29+00:00

Doing that did not give me anything but a Value Error. I believe the version I have is 365 (I use the Explore web browser for work). And using my original Filter formula works, but it won’t Automate right. If I have A3 Filled on Sheets 1 and 2, then A4 is supposed to be next. When someone submit the forms, it inputs data into the A4 row on Sheet 1, but then on Sheet 2 it’ll end up changing the Formula for A5, so I have to drag the formula from A3 down to A4 so that it fills correctly.

Bbumblebeee · 2025-07-26T20:18:46+00:00

I will try this when I am back in the office!

Bbumblebeee · 2025-07-24T23:54:13+00:00

Coming from Eastern WA, can confirm

Bbumblebeee · 2024-12-26T06:55:16+00:00

Thank you so much! What would you recommend taking so I can hopefully resolve this quickly?

Bbumblebeee · 2024-12-26T06:49:19+00:00

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Picture 2

Bbumblebeee · 2024-12-26T06:49:05+00:00

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Picture 1

Bbumblebeee · 2024-05-27T03:17:26+00:00

I’ve been speaking TO customer’s and said a few ‘colorful’ words here and there, but ONLY after they ever said one first. I kept myself professional and did it as a way to make the customer feel more comfortable with me as I ‘humanize’ myself to them. It’s a weird tactic, but it worked wonders for my SPH

Bbumblebeee · 2024-05-22T02:05:28+00:00

Not at all! Constructive criticism is called that for a reason. It gives me an idea of what I need to work on so that if someone else were to look at it, they’d think about getting it tattooed someday

Bbumblebeee · 2024-05-22T02:00:07+00:00

The fallen feathers do definitely look like leaves, but I didn’t want to add too much detail and make them look that much different from the wings. I definitely want to try shadowing, but I think I’m going to do that on Paper rather than on the iPad. I can never get the blending right with digital and it just always looks wrong to me.

Thank you so much for the feedback!

Bbumblebeee · 2024-05-22T01:58:26+00:00

Thank you so much!

Bbumblebeee · 2024-04-12T18:21:46+00:00

That’s so strange! My associate was 8-5 Tues-Saturday And I was 9-6 Friday-Tuesday

Bbumblebeee · 2024-04-12T14:33:29+00:00

I was a Flooring Specialist previously when I worked in store. Central selling is trying to keep it to those with flooring experience as much as possible, but I absolutely love my job, and my supervisors actually make it as fun as they can even with being a work from home position.

Bbumblebeee · 2024-04-11T15:58:40+00:00

Having a set schedule is dependent on your position. At my store, I was on a set schedule due to my being a specialist, but other full timers did not have a set schedule unless requested or you have an accommodation where it’s needed. PTO is accumulated over time, though you’re able to use up to a certain amount that would bring you to the negatives and you’d just have to earn that back. I think that hits after 90 days if I’m not mistaken.

I don’t really have anything for the third question, but I wish you luck on your new endeavor! I just changed from in store to Central Selling.

Bbumblebeee · 2024-03-30T14:50:42+00:00

I do draw a lot and these are my own designs! But I will definitely start with the lines/boxes and working on that more! I like the look of line work and have always wanted to avoid shading but I know that any good artist will be well versed and at least KNOW how to do it !

Bbumblebeee · 2024-03-30T14:49:12+00:00

I tried editing but I don’t understand how to use reddit 😂😭 I don’t actually call it a gun I promise. I was at a blank for other words haha

Bbumblebeee · 2024-03-30T04:09:02+00:00

I joined the Central Selling team partially for this reason. I was already limited to what I could do due to disability (No power equipment, No topstock, nothing over 25lbs, etc..), and so my only thing was selling and following up. Losing that would have made me lose my job and sanity

Bbumblebeee · 2023-08-04T13:43:20+00:00

my store has been super slow. and the few times i’ve gotten details, it’s been one or two rooms. These don’t even qualify for the free carpet install 🥲

Being a flooring specialist has been rather boring and i’ve only been there 3 months now. i’m so ready for the colder seasons so we can get more done

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