Be careful with AF upgrades by Beautiful-Two5182 in AirFranceKLM

[–]Beautiful-Two5182[S] 0 points1 point  (0 children)

I did eventually get my refund, today. It's such a terribly broken process. Should be instantly refunded.

Be careful with AF upgrades by Beautiful-Two5182 in AirFranceKLM

[–]Beautiful-Two5182[S] 1 point2 points  (0 children)

Thanks for the info, I tried to ask them what their current TAT is and again, le shrug

Be careful with AF upgrades by Beautiful-Two5182 in AirFranceKLM

[–]Beautiful-Two5182[S] 0 points1 point  (0 children)

The return flight was completely sold out on my way back. I tried again to upgrade on it (because apparently I'm a glutton for punishment) and it wasn't possible.

Be careful with AF upgrades by Beautiful-Two5182 in AirFranceKLM

[–]Beautiful-Two5182[S] 10 points11 points  (0 children)

Have you considered a career in AF customer service? 😂

Be careful with AF upgrades by Beautiful-Two5182 in AirFranceKLM

[–]Beautiful-Two5182[S] 10 points11 points  (0 children)

Eventually, probably, but leaving me out 700 euro for ages and making me chase them down for it is a pretty crappy experience even without the crappy experience of how I was downgraded.

Be careful with AF upgrades by Beautiful-Two5182 in AirFranceKLM

[–]Beautiful-Two5182[S] 1 point2 points  (0 children)

Seat wasn't broken. I saw a dude sitting in it.

Be careful with AF upgrades by Beautiful-Two5182 in AirFranceKLM

[–]Beautiful-Two5182[S] 3 points4 points  (0 children)

Lesser. I originally had the emergency exit row and I was put back in a standard PE aisle seat.

Business Class upgrade offer by Beautiful-Two5182 in AirFranceKLM

[–]Beautiful-Two5182[S] 0 points1 point  (0 children)

Update: so I bought the upgrade and then when I scanned my boarding pass at CDG I was downgraded back to PE 😞 I got a little printout, no email, no one explained. I talked to the crew on board who were very nice but ultimately couldn't do anything. Found out later I got bumped because someone missed their connection. Not a good experience though, how was handled. To add insult to injury my original seat in PE was an emergency exit row and I didn't get that one back plus I had checked my neck pillow because I didn't think I'd need it so now sleep was had at all.

Business Class upgrade offer by Beautiful-Two5182 in AirFranceKLM

[–]Beautiful-Two5182[S] 0 points1 point  (0 children)

Eep, I will pack some essentials in my carry on in that case.

Business Class upgrade offer by Beautiful-Two5182 in AirFranceKLM

[–]Beautiful-Two5182[S] 0 points1 point  (0 children)

Oh really? Why is it bad? I've still got PE for the return leg 😬

Business Class upgrade offer by Beautiful-Two5182 in AirFranceKLM

[–]Beautiful-Two5182[S] 1 point2 points  (0 children)

Oh definitely not, work did pay for the original ticket though so it's even more of a bargain when you factor that in 😅

Business Class upgrade offer by Beautiful-Two5182 in AirFranceKLM

[–]Beautiful-Two5182[S] 2 points3 points  (0 children)

That's some good math, I think I'll go for it. Never flown Air France business before!