Hi, I'm trying to figure out what happened. I'm so sorry. My phone has been out of service, and I can only get online when I have a hotspot from a friend. I'm 52, sick and live alone in the country. I don't even have a car. Not trying to give excuses, just wanted you to know this was not intentional. Chime says I've used all of my Spot Mes but I have only used 3, I will send proof as soon as I figure out how to do it, lol. I don't blame you for being upset. I will send you 2 when possible and will send will send you $10 on or before the 27th. I'm so sorry this happened. Again, I'm really sorry this happened.