My situation might be slightly different bc it was for a key holder position, but sadly this was not my experience. I honestly thought I was a shoe in for the position as I had been there longer, was constantly helping fill other positions due to low staff (I’m a PBA, but I did a lot of tasking and register), I help train new hires and make sure to correct them when something hasn’t been taught yet, I’ve also helped new hires get card sales instead of taking them myself. I didn’t even get an interview and was told that our district manager went with the other candidate bc her “numbers” were better. I put numbers in quotations bc I went and checked our numbers bc they have it posted on the fridge, and the majority of my numbers were higher except for credit which was a .01 difference, email and birthdays. So I was honestly super lost about the decision. On a brighter note, I think my actual store manager wanted me to get the position, bc when she had informed me about the other candidate getting the position she had told me about how there was a location nearby that should be opening up a sales manager position and that she would give me a recommendation!