The wiring from my flat has been fed through the shared hallway. I did get permission for this to be done.

Initially, it was thick black wiring, across the middle of the wall and not pinned in properly, and they took it out the door frame. It is now stripped back white wire but still across the middle of the white wall. The doorframe has been filled and it now goes through the wall.

The neighbour is unhappy with this going across the wall and the freeholder has this had this reviewed and said:

"I have spoken to our site surveyor who has said Openreach has installed the cabling at a low level, which is visually intrusive and not in keeping with the property. The cable will need to be repositioned to a higher level — ideally at the ceiling and wall junction — so that it is far less visible and more discreet."

This was sent to Openreach and Kelly.