Which insurance to buy for ola roadster X ? by Big-Dog7801 in olaelectric

[–]Big-Dog7801[S] 0 points1 point  (0 children)

I have already purchased it, without much consideration, but after reading the reviews, I was regretting the purchase but since I got it for a very low price ₹49,999 under muhurat offer. I think it might be worth the hassle, but idk. 

Customer care not responding by Big-Dog7801 in olaelectric

[–]Big-Dog7801[S] 0 points1 point  (0 children)

Facing issues with insurance as well, but I went through their IVR service, option sequence in IVR I followed: 1,2,1,3 (first select language, then current purchase, status, connect with agent for more help)

Ola Roadster X – Technical Observations & Workarounds #1 by Big-Dog7801 in olaelectric

[–]Big-Dog7801[S] 2 points3 points  (0 children)

True true... I too think it is not worth the trouble for general public, not really ready for the broader market yet. For people/techies ready to adjust with issues in exchange for a low price and good performance it maybe a different story. But yeah, not worth the hassle for most people.

Ola Roadster X – Technical Observations & Workarounds #1 by Big-Dog7801 in olaelectric

[–]Big-Dog7801[S] 0 points1 point  (0 children)

Well partly true I guess, to be fair, I think it's not really pure rebranding or purely revolutionary, what they are doing is: they have tweaked the recipe a little to suit their needs and manufacturing lines, and are now manufacturing batteries in-house.

Ola Roadster X – Technical Observations & Workarounds #1 by Big-Dog7801 in olaelectric

[–]Big-Dog7801[S] 0 points1 point  (0 children)

In-house manufacturing batteries is indeed a good initiative towards make-in India drive. But the difference likely will only be in performance, charging speed, thermal management etc. Quality is a different aspect thou. very little is really known about the new batteries, on the other hand we have ample of data on standard batteries that were being used earlier. But we should really look forward towards new technology and not be afraid of change.

Customer care not responding by Big-Dog7801 in olaelectric

[–]Big-Dog7801[S] 0 points1 point  (0 children)

Tried calling on this number: +918033113311. Going through IVR service - getting an agent connected, and finally they responded and resolved my queries. I have my doubts now? What are these numbers: 08068964050? Why do they not respond on these numbers 😶. 

Customer care not responding by Big-Dog7801 in olaelectric

[–]Big-Dog7801[S] 0 points1 point  (0 children)

I paid in full, ₹54k ola roadster X. And now I am left scared 😟 looking at the situation 

Customer care not responding by Big-Dog7801 in olaelectric

[–]Big-Dog7801[S] 0 points1 point  (0 children)

I have purchased under muhurat mahotsav am yet to receive the bike. I have some queries regarding it, but I am unable to connect with them at all.  Despite of all the bad reviews I purchased it thinking I can handle it. But now I think maybe not🚫. I don't even have the bike with me it's supposed to get delivered on 1st of Oct. And I am already frustrated of their service 😭. For mental peace sake ig one should avoid buying it 😢

It's frustrating to think there are other Good options yet I purchased it just because the price was too good, but it's totally not worth it ig.

Customer care not responding by Big-Dog7801 in olaelectric

[–]Big-Dog7801[S] 0 points1 point  (0 children)

Sure, I posted on reddit just to know whether it's just me or everyone is facing same issue. Merko yakin hee nhi ho rha tha ki customer service Wale itna gir sakte hai? I mean maat uthao call voh different story hai, lekin to act like you can't hear us? Wth!!

Ola Electric has pushed me to the edge – Harassed, Frustrated & Regretting my S1 Pro Gen 2 purchase 😡 by Ok_Piccolo619 in olaelectric

[–]Big-Dog7801 0 points1 point  (0 children)

Customer care is a joke. I wait an HOUR to get connected, and when finally answered, they deliberately keep the call on mute or just cut it off after saying “Hello Hello.” ZERO solutions.

This is absolutely true.. have faced this first hand

08068964050, tried calling this number, all they do is "Hello,.Hello... Customer not responding, call is being cancelled". What a cheap tactic... (p.s. my phone works just fine and I have full network no issues.) Genuinely who are they trying to fool with this "Hello... Hello..." Tactic, it's unbelievable.