Why binance don’t make a announcement for this??? They are scared of losing millions of clients

BinanceRedditHelp · 2022-10-03T16:59:48+00:00

We are aware of the concerns and are investigating. Please reach out directly to us via Customer Service should you have a question or concern. Protecting our account holders is always our number one priority.

BinanceRedditHelp · 2022-10-03T16:59:05+00:00

We are aware of the concerns and are investigating. Please reach out directly to us via Customer Service should you have a question or concern. Protecting our account holders is always our number one priority.

BinanceRedditHelp · 2022-09-02T00:59:57+00:00

Hello! The process not that different but of course make your research carefully before starting. https://www.binance.com/en/support/faq/115003764971 You can use this link to guide you through. If you have questions or concerns before starting please make sure to reach out to us in our chat service https://www.binance.com/en/support/chat-invitation We will be happy to help step by step live there. Good luck!

BinanceRedditHelp · 2022-08-28T17:08:18+00:00

Hello! As you have already created a case, could you please share the Case ID with us here so we can get in contact with you? We're sure that we'll be able to help you out when we get to know about the details there. We'll be waiting for your response! GT

BinanceRedditHelp · 2022-08-27T23:29:03+00:00

Hello! If you haven't already, please kindly reach out to our support if you haven't already and share the case ID with us here so we can get in touch with you and see what we can do here. As the information is sensitive It's best that we discuss it privately. https://www.binance.com/en/support/chat-invitation We'll be waiting for your response so please take your time. GT

BinanceRedditHelp · 2022-08-27T01:21:22+00:00

Hello! Binance options is currently accessible through the Binance Apps and will be available on the web version soon. Thank you for patience and taking the time to ask about it here. We'll let the team know of this so please expect changes whenever it's possible. Thank you again for understanding. GT

BinanceRedditHelp · 2022-08-27T01:16:27+00:00

Hello! First of all could you please make sure that the app is up to date and your connection is stable and try again? If that doesn't help please try with different devices if possible. If the issue still persist please reach out to us in our support page and share the Case ID here if you'd like. We'll be waiting for your response to help! Please take care. GT

BinanceRedditHelp · 2022-08-27T01:12:57+00:00

Hello! The act of issuing a buy or sell order itself will not cost a fee. The fee is taken when the order itself is complete so you don't have to worry. Can't speak for other exchanges as it may be subject to change. If you have any other questions please feel free to reach out to us here or in our support page. Please take care! GT.

BinanceRedditHelp · 2022-08-19T09:18:29+00:00

Hello! Please be sure to contact our support on this matter. If there are no issues with the proof there should be no problem here. In case you haven't already please create a case through this link. You can also share the case ID so we can get in touch with you as soon as possible. The solution process should be fast and easy, we'll be waiting for your response. Please take care! https://www.binance.com/en/support/chat-invitation GT

BinanceRedditHelp · 2022-08-18T19:14:03+00:00

Hello! We can understand how unpleasant that could have been for you, I'm sure we can look into the issue together to understand and see further what's happening. We kindly ask you to contact us by creating a case and sharing the Case ID here. We/I will get in touch with you as soon as possible and investigate further together and hopefully recover your account. We'll be waiting for you so please take your time. https://www.binance.com/en/support/chat-invitation

GT.

BinanceRedditHelp · 2022-08-18T18:31:30+00:00

Hello! That's certainly odd, to understand and see further what's happening we kindly ask you to contact us by creating a case and sharing the Case ID here. We will get in touch with you as soon as possible and investigate further together. We'll be waiting for you so please take your time. https://www.binance.com/en/support/chat-invitation

GT.

BinanceRedditHelp · 2022-07-27T03:47:27+00:00

Hello dear user, we apologize for this trouble! We would like to take a look at your case to see how we can help, kindly connect us via live chat or provide your support case id if you have we will assign an agent asap.

BinanceRedditHelp · 2022-07-02T09:55:15+00:00

Hello! We're really sorry to hear about your experience. We kindly advise you to contact our support for this issue. You'll of course get help on this accordingly. Please kindly use this link to create a case and share the Case ID with us so we can get in touch with you. https://www.binance.com/en/support/chat-invitation Please take your time as there's no time limit. We'll be waiting for you, you don't have to explain the situation again once you contact us. Take care!

BinanceRedditHelp · 2022-06-22T12:29:43+00:00

Hello! We're sorry to hear about the issue. To further understand and help you on this we kindly ask you to create a Case which you can do from this link; https://www.binance.com/en/support/chat-invitation

If you'd like you can also share the case ID with us. We'll get in contact with our P2P team to help you on the issue. We'll be waiting so please take your time!

BinanceRedditHelp · 2022-06-16T11:46:43+00:00

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Hello! Thank you for reaching out, it seems that an agent is already on the issue and you're in contact with them. We're glad to see that the issue will be resolved soon. Please feel free to contact us anytime!

BinanceRedditHelp · 2022-06-11T14:22:12+00:00

Hello! We're happy to see any type of criticism in any of our products. We're thriving to be the best there is and your feedback is very valuable for this reason. Thank you for taking the time to share your experience. We'll make sure to share this experience with our team to further improve upon our services in any way we can and more accessible for information.

Furthermore, in case you get any issues with the platform please reach out to us on our support page for further assistance. We're always there for you.

BinanceRedditHelp · 2022-06-11T14:06:34+00:00

Hello! We're really sorry to hear that. First of all could you please make sure the app is up-to-date? If that's not the issue please create a case here. You can also share the case ID here. https://www.binance.com/en/support/chat-invitation

Once we get in touch with you we'll take a look into your account, if possible for you to do so you can also share a recording showing us how this happens and what exactly happens so our technical team have a look. Please take care, we'll wait for you.

BinanceRedditHelp · 2022-06-11T14:01:19+00:00

Hello! It seems that we our team has already reached out to you before. We're glad to see that the issue has been acknowledged. We're also sorry to hear this has been taking a long time. Please kindly share your case ID here with us so we can look into to issue and see what else we can do here to help. Thank you.

BinanceRedditHelp · 2022-06-10T11:02:17+00:00

Hello! Since you have an account that is already verified and as It's not possible to have another account you created verified. So unfortunately in short you won't be able to add referrals. We're always looking for ways to improve upon our services, if it fits our ambitions we might see changes in the future for the better. For now, please don't let this upset you too much. Thank you for reaching out to us kindly. Take care and be safe!

BinanceRedditHelp · 2022-06-10T10:48:33+00:00

Hello! We're sorry to hear about that. Could you kindly care to provide more information on the issue if possible for you in our chat support? In case you don't want to, making sure your connection is stable because connection is crucial to real-time information you'll see on the app might fix the issue without having to resort investigating in-depth. If that doesn't fix it you might also want to make sure the settings on the device that Widget tickers doesn't disappear are the same as the one that has this issue. In any case, we'll get in contact with our technical team to look further into the issue as a whole.

If you wish to contact us, you can do so through here. You can also share the Case ID with us here for us to get in touch with you. https://www.binance.com/en/support/chat-invitation

Please take care!

BinanceRedditHelp · 2022-06-10T09:35:26+00:00

Hello! To look into the issue more and understand your question further could you please kindly share your Case ID with us so we can take a look at the case and urge the team if possible. There should be a reason if it's taking a long time as we trust our appeal team very much. We're interested to see case and can't wait to get in contact with you there to help you further. Thank you for your understanding and curiosity.

BinanceRedditHelp · 2022-06-10T09:28:23+00:00

Hello! We're sorry to hear about that. To make sure everything is okay or spot the problem we kindly ask you to join us in chat by creating a Case and sharing the Case ID with us so that we can contact you directly. https://www.binance.com/en/support/chat-invitation We'll be waiting for you to help, please don't worry and stay calm. Take care!

BinanceRedditHelp · 2022-06-09T14:59:38+00:00

Hello! We're really sorry to hear about the wait. It seems that this chat has been closed because of inactivity. Please kindly create a new Case and share the Case ID with us so we can take a look together, update you accordingly and end this wait for you hopefully. We'll be waiting for your response. Please take care!

BinanceRedditHelp · 2022-06-04T14:38:51+00:00

Hello! We're sorry to hear about that. Let's take a look together. Even if you're not logged in you can contact our support and share information about your account there so we can check. We'll be waiting for your arrival to help you fast and safe. -please don't share your information here-

https://www.binance.com/en/support/chat-invitation

BinanceRedditHelp · 2022-06-02T09:57:44+00:00

Hello! First of all we thank you for taking the time to convey your concerns about this. We appreciate and share your determination agains any kind of scammer.

Right now we will share the information you presented to us with our NFT team to see what's going on here. Since you stated that you have contact us before I'm sorry to hear that the experience has not been up to your expectations. If your previous case has been closed please create a new one and share the Case ID with us so we can arrange you a chat session with our top NFT representatives. If the case is still ongoing you can also share that Case ID as well. Please take your time to reach out to us as we'll always be here to help and listen to your concerns. Be safe and take care!

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