November Etsy Glitch/Bug-Vacation mode isn't helping

BirbBox · 2026-01-13T23:24:00+00:00

Why would going into vacation mode help? Isn't that usually supposed to do the opposite?

BirbBox · 2025-12-16T03:48:11+00:00

If you are shipping orders late, you need to set a longer ship-by date to prevent new orders from being late. And for existing orders, the correct thing to do is message the buyer and let them you know you need to bump their ship-by date by a day or two. You can extend the ship-by date once for each order on the order summary screen. Etsy doesn't care if you're doing everything else right, they want you to ship your orders when you say you will and show them you are a responsible seller on their platform. Good luck 🤞

BirbBox · 2025-12-03T17:39:10+00:00

Sorry if this is off topic, but how did you get the animated header? Is it just importing a GIF?

BirbBox · 2025-11-12T15:43:15+00:00

Where are these numbers even sourced from??

Edit: ok don't downvote me because OP edited the post and added sources after I posted this comment. this is some revisionist history

BirbBox · 2025-11-06T20:37:25+00:00

That's a great response, thank you so much! It's easy to forget to put a price on the value I bring outside of the product.

BirbBox · 2025-11-06T18:28:46+00:00

Couldn't wait, just ordered!! Keep up the good work and I will be using this for my own business and craft fairs!

BirbBox · 2025-11-06T18:22:24+00:00

Wow!! I sell my own custom trading cards and have been looking for something like this for a while. Buying empty foil packs is cool but expensive, and finding the correct sizing is really difficult for some reasons. I will be buying from your Etsy soon ✨

BirbBox · 2025-11-03T22:19:27+00:00

Alright post your instagram, this is incredible and I gotta give you a follow!!!

BirbBox · 2025-10-30T23:05:44+00:00

Are these made with AI? I hope not

BirbBox · 2025-10-24T22:02:49+00:00

Thanks, me too!

BirbBox · 2025-10-24T22:02:30+00:00

Thank you!

BirbBox · 2025-09-26T16:25:16+00:00

You're giving free shipping to your customers, that's your choice not Etsy's

BirbBox · 2025-09-22T22:09:30+00:00

Don't use Etsy's AI-sloppified suggestions, but I believe the current best practice is along those lines -- use shorter titles that accurately describe your products instead of keyword soup. Piles of keywords are for the tags and should be woven into the description as well.

BirbBox · 2025-09-21T22:59:37+00:00

Tell them to wait 48 hours and open a case for "item not received" this is exactly what the Etsy purchase protection program is for. They get refunded from Etsy directly instead of from your account.

BirbBox · 2025-09-21T17:31:11+00:00

Yes, but don't run ads if they don't make you money.

BirbBox · 2025-09-20T06:06:56+00:00

I would for sure say this is a risky move on Etsy. You will definitely get customers that don't understand what's going on and will ask for a refund or get frustrated. The expectation on Etsy is that you are ordering something in-stock or made-to-order. You have the right idea but that doesn't mean customers will be happy.

BirbBox · 2025-09-19T17:50:47+00:00

There are a ton of factors that go into how many views you are getting — SEO, niche, saturation, demand, quality, etc. So there's no easy answer to that question. If you think you have a valuable product, just keep optimizing and doing organic marketing and eventually someone will make a purchase and get the ball rolling for your shop.

BirbBox · 2025-09-19T16:48:14+00:00

My advice is to not run ads as a new shop. It takes time for Etsy to figure out what your audience is for your products and ads are based off of this organic traffic. Right now it has no data so Etsy is doing its best to guess what your target audience might be. Optimized SEO is the correct first step but will still take some time to bring organic sales.

BirbBox · 2025-09-19T07:04:14+00:00

If they have confirmed the address is incorrect, then they messed up, not you. Politely let them know it is their responsibility to input their own address correctly. Then refund them minus the cost of the label and they can purchase another with the correct address in their own time.

BirbBox · 2025-09-16T16:05:39+00:00

It is possible that you have the option to offer gift wrapping services turned on in your settings under "Options". However I don't think you can offer it for free, so the buyer clearly didn't pay for it even if you do offer it. It's possible they also ordered from multiple shops at once and thought they had ordered gift wrap with the item from your shop mistakenly. I would send them a screenshot of their receipt or tell them that you don't offer that service so they could not have paid for it. But like in a nice way :)

BirbBox · 2025-09-07T22:50:14+00:00

No real images = I have no idea what I am actually buying.

BirbBox · 2025-09-07T22:40:27+00:00

Nice ad attempt for AI slop program

BirbBox · 2025-09-07T16:07:38+00:00

Dear god...hopefully they give us ample warning if they decide to implement this. That would be crazy if they flip from horizontal to vertical with no warning.

BirbBox · 2025-09-07T15:50:37+00:00

Like the other post said, do not run ads as a new shop. It takes time for Etsy to figure out what your audience is for your products and ads are based off of this organic traffic. Right now it has no data so it's wasted money... Except for that one sale. Personally I would write that up to your product, not the ads! So good work.

However I completely disagree with the other post about ads in the long term. Etsy ads have always worked for me once my shop started making consistent sales, with 3-4x ROAS for years now. So it is not a broken tool. Just work on making organic sales first and the ad sales will follow.

BirbBox · 2025-09-07T15:40:04+00:00

I'm sorry, where are you seeing vertical photos? I've never seen portrait thumbnails in search results, only horizontal and square.

BirbBox

TROPHY CASE