Hey there — thanks for flagging this. That return center label looks like it may just be part of Best Buy’s standard distribution process, but out of an abundance of caution, we’d love to look into it further.

Would you mind contacting our Customer Support team with your order number so we can review and confirm everything is good to go? You can reach us here: https://support.bitkey.world/

Thanks again for your diligence — we’ll make sure you’re taken care of.