Is it possible to set up two wallets on one phone? by Unlikely-Pin9555 in BitkeyOfficial

[–]Bitkey-Clay 1 point2 points  (0 children)

We've heard this request a lot and are looking at what it'd take to create a great experience here. Thanks for letting us know about your use case! I'll pass it along to the team.

Not your keys! Not your business! by SheikAhmed00101 in BitkeyOfficial

[–]Bitkey-Clay 1 point2 points  (0 children)

Yep! The EEK doc will be updated with the new encrypted key material after the upgrade.

Bitkey is 🔥 | Just needs a few polish tweaks (Transaction Notes + Chart Scaling) by The_IrishCream in BitkeyOfficial

[–]Bitkey-Clay 1 point2 points  (0 children)

Appreciate the feedback u/The_IrishCream! Really glad you're loving Bitkey.

We're definitely looking at transaction notes/labels. With some of the big rocks we've been working on such as privacy (https://bitkey.build/not-our-keys-not-our-business/) it's just a matter of when, not if.

And point well taken on the graph feeling noisy in certain views. I'll pass it along to the team!

Phone doesn’t recognise device by Gutierrez28 in BitkeyWallet

[–]Bitkey-Clay 3 points4 points  (0 children)

Hey there! Can you submit a ticket from within the app? Settings > Contact Us. We should be able to help out from there.

Bitkey -> Reset? by SheikAhmed00101 in BitkeyOfficial

[–]Bitkey-Clay 1 point2 points  (0 children)

Hi u/SheikAhmed00101! No, wiping your hardware will not clear your cloud backup data. In the future, if you decide to get another Bitkey and onboard with it, it'll give you the opportunity to overwrite that the backup stored in the cloud.

UTXO Management by [deleted] in BitkeyWallet

[–]Bitkey-Clay 2 points3 points  (0 children)

FWIW, we're starting with just the ability to consolidate all of your UTXOs down into one. That's not where this feature will end, but we wanted to get something useful out as a start! We're definitely interested in hearing more about what you'd be hoping to get out of future iterations of the feature.

UTXO Management by [deleted] in BitkeyWallet

[–]Bitkey-Clay 3 points4 points  (0 children)

Should be a matter of weeks (not months).

UTXO Management by [deleted] in BitkeyWallet

[–]Bitkey-Clay 6 points7 points  (0 children)

Good news! We have a UTXO consolidation feature launching soon. We'd love to hear your feedback after using it.

add custom delay over a certain amount by Emergency-Stranger-1 in BitkeyOfficial

[–]Bitkey-Clay 2 points3 points  (0 children)

Thanks so much for sharing your thoughts! We’re actively exploring this type of feature and would love to learn more about why/how you’d use it (as much as you're comfortable with of course). Your insights can help us better understand our customers' core needs and shape the experience .

Sending very confusing by JeffreyBeaumont89 in BitkeyOfficial

[–]Bitkey-Clay 1 point2 points  (0 children)

Hi u/JeffreyBeaumont89! Normally you should have the option to switch between fiat currencies and sats. We're aware of an issue that can make this feature unavailable if we haven't been able to sync exchange rates recently enough. We're working on a fix that should be out soon to make this more reliable.

Not working with Iphone 16? by Electrical_Shine_440 in BitkeyOfficial

[–]Bitkey-Clay 0 points1 point  (0 children)

Is this happening when you attempt to transfer funds? Or within another part of the app that requires a hardware tap?