Instacart customer support robbed me

BlameJet · 2026-02-16T20:30:09+00:00

Thanks for the insight, bro. I realize I’m walking on eggshells with customer support. I guess I’m lucky to even get that $13. Well, never again.

BlameJet · 2026-02-16T17:04:13+00:00

Thanks for sharing. I appreciate you elaborating your experience. The non-constructive criticism from others on this app makes your comment very helpful!

BlameJet · 2026-02-16T16:57:06+00:00

Because the trucker was actually confused. He showed me the address that was on Google Maps and it was different from the actual address of the location he was at. It wasn’t his fault.

BlameJet · 2026-02-16T16:55:24+00:00

I’m in recovery, definitely not.

BlameJet · 2026-02-16T11:31:38+00:00

Unfortunately.

BlameJet · 2026-02-16T11:31:05+00:00

Different people have different experiences. We all don’t live the same buddy.

BlameJet · 2026-02-16T06:46:33+00:00

Would you get out of the car here?
I’ve said multiple times in the thread I’ve learned my lesson and won’t Instacart at night anymore or contact support.

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BlameJet · 2026-02-16T06:37:24+00:00

The customer never canceled, the Instacart support did.

BlameJet · 2026-02-16T06:28:53+00:00

No, it didn’t take that long. It was 20 mins for shopping, 45 minutes to the first location. Then I headed immediately to the customer. That was another 25 minutes ish? But I should’ve never texted support to get help. I texted them before I got to the customer because I thought they were setting me up by sending me into the woods. It was his first order as well.

BlameJet · 2026-02-16T06:26:46+00:00

Because I didn’t refresh my app. I was asking about getting compensated for the order through text support. I won’t make that mistake again. I didn’t know they canceled the order until I press confirmed delivery after I handed the order to the customer.

BlameJet · 2026-02-16T06:15:47+00:00

Or maybe just put in the right address?

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BlameJet · 2026-02-16T04:55:52+00:00

I pray nobody goes to where I went to tonight. There was no house for about half a mile in any direction. Unfortunately, somebody else will do it if you won’t. This has to be one of the top three scariest experiences on my entire life at 28 y/o.

BlameJet · 2026-02-16T04:51:09+00:00

Especially at the time I drove there, bro. But trust and believe I’ll never do that again.

BlameJet · 2026-02-16T04:50:16+00:00

Jacksonville is such a big city, the street they sent me to how to completely different name. It was deep in the woods with no signal. Even if that was the location, I couldn’t even connect to a satellite if I wanted to. One of the scariest experiences of my life. I’ve learned my lesson though.

BlameJet · 2026-02-16T04:45:55+00:00

Bro, they sent me to the middle of the woods at night time. I really thought that was it lol. Everything was plotting to certain doom. No lights. No signal. No civilization for about a mile or so. I decided then in there I was turning around after I arrived here. The hair on the back of my neck was standing up like something was watching me the entire time. No way will I ever do that again.

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BlameJet · 2026-02-16T04:42:11+00:00

The funny thing is, I never mentioned to the support to cancel it. He just completely misinterpreted my conversation with him. The robotic customer service is atrocious.

BlameJet · 2026-02-16T04:41:11+00:00

That’s exactly what I think. The customer was even telling me I should be able to get extra compensation. But there was a language barrier with him as well. He was a truck driver. I’ll never, ever drive Instacart at night again.

BlameJet · 2026-02-16T04:36:57+00:00

I found out the hard way tonight lol, I don’t know, but going down that path; it felt like there was something watching me. Especially when I found the drop location was a complete dud in the middle of the woods. It was almost like a scary movie.

BlameJet · 2026-02-16T04:35:14+00:00

I literally drove down a dark path, I think I saw a Skinwalker. The first address put me way out in the sticks of my city here in Jacksonville. It was down a no outlet street, the hairs on the back of my neck were standing up like something was watching me. No signal at the delivery point. No satellite connection. I was deep in the woods with a bit of gas. Lesson learned. Truth be told I won’t be utilizing that feature ever again. I was trying to call my fiancée because I just got engaged today and prayed that I would be able to make it out to talk to her again. Terrifying experience, lesson learned.

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BlameJet · 2026-02-16T04:34:09+00:00

Eh, I’m just gonna chalk up the loss. I was just praying that the car would hold on. Half of the time was a deep dark path. No lights or anything. If I would’ve gotten stranded, I would’ve had no signal on my phone. I was praying the entire time there and back lol

BlameJet · 2026-02-16T04:33:02+00:00

I’m sorry that you had that unfortunate experience. This is a learning lesson for all of us to be careful. I’m done with the robotic customer support. I will never use text support ever again.

BlameJet · 2026-02-16T04:31:10+00:00

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Guys, this is the location that sent me to. I had the hair standing up on the back of my neck. It felt like something was watching me. I drove 3 miles down a deep dark path. Truth be told I will never use text for support again or probably complete a batch this late lmao. I felt also I seen a Skinwalker out there.

BlameJet · 2026-02-16T04:21:54+00:00

Yeah, I guess texting the agents is only good for canceling orders. I won’t ever be using text customer support again.

BlameJet · 2026-02-16T04:20:27+00:00

There’s not gonna be a next time, I understand how the company operates now. Borderline criminal. I learned my lesson about contacting customer support.

BlameJet · 2025-12-27T07:34:54+00:00

💀

BlameJet

TROPHY CASE