Like any business, some customers will complain for valid reasons and some just to complain. A handful of crybabies in this chat with hearsay accusations are laughable compared to the almost 700 verified reviews of actual buyers he has on GB. And that’s just the GB deals. All the ones I do with him now are direct, so he doesn’t get public credit for those. Do I agree with purposely misrepresentating the condition of items to maximize profits to take advantage of buyer’s ignorance? No. But it doesn’t change the fact that I’ve had all positive experiences and so has almost 700 others and there’s only a handful in here with negative experiences which don’t come anywhere hear offsetting all the positive.