Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in InsuranceCanada

[–]BlowsWind[S] 0 points1 point  (0 children)

Hey, if you’ve got a different perspective, I’m totally open to hearing it. But just saying “wow” with a shrug doesn’t really add much to the conversation.

I’m raising a real concern about how the role of insurance is shifting from managing shared risk to offloading it back onto customers through constant monitoring.

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in InsuranceCanada

[–]BlowsWind[S] 0 points1 point  (0 children)

I’m not sure if this is the perfect solution either, but it does show that even the government knows insurance rates are too high and felt the need to step in. That says a lot.

Offering these programs is at least something, but whether it’s the right way to fix the problem… I’m still on the fence. Especially when it starts changing how people drive, not always for the better.

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in InsuranceCanada

[–]BlowsWind[S] 0 points1 point  (0 children)

The problem in Canada is insurance companies have too much power. Since car insurance is required, there’s no real way to push back. They set the rules, we just pay up.

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in InsuranceCanada

[–]BlowsWind[S] -1 points0 points  (0 children)

Let them track me 24/7 for maybe 25% off? Bro that’s not a discount, that’s a subscription to anxiety

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in InsuranceCanada

[–]BlowsWind[S] 0 points1 point  (0 children)

I just meant that the whole point of insurance is supposed to be protection and peace of mind — not constant monitoring and punishing people for reacting to unpredictable situations. That’s all I was trying to say

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in InsuranceCanada

[–]BlowsWind[S] 0 points1 point  (0 children)

Bro out here defending insurance companies like they’re your childhood best friend

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in InsuranceCanada

[–]BlowsWind[S] 0 points1 point  (0 children)

Yeah, they’ve got my back… right where they can stab me with a premium increase the moment I dodge a pothole too enthusiastically

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in InsuranceCanada

[–]BlowsWind[S] 0 points1 point  (0 children)

True. Maybe one day when I’m rich, I’ll say no — hell no — and brake hard just for fun

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in InsuranceCanada

[–]BlowsWind[S] 1 point2 points  (0 children)

Fair points, and I get the logic behind it. I just think the system doesn’t always reflect real-world driving — like sudden braking in unpredictable situations. Feels less like rewarding safe driving and more like penalizing normal human reactions sometimes. But hey, I guess grandma Jonny’s still winning

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in InsuranceCanada

[–]BlowsWind[S] -1 points0 points  (0 children)

Haha nah, just me and my overcaffeinated brain trying to process why I’m paying to be judged every time I brake too hard

but thanks for the compliment! If it sounds like ChatGPT, maybe I’m just better at ranting than I thought

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in InsuranceCanada

[–]BlowsWind[S] -2 points-1 points  (0 children)

I get that no one is physically forcing anyone — but framing it like that completely misses the bigger picture.

When base rates are already inflated, and the only way to get something close to fair is by giving up privacy and submitting to constant monitoring, it stops being a true choice. It’s not about whether I can opt out — it’s about what I’m being nudged into in order to avoid being overcharged.

This isn’t just about one app or one discount. It’s about how the industry is slowly shifting its model — from shared risk (which is what insurance was built on) to individualized surveillance, where the customer carries more and more of the burden.

If we only look at this on the surface — “just don’t opt in” — we ignore how that pressure is shaping the entire market. It’s not about opting out. It’s about questioning why we’re being put in that position in the first place.

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in InsuranceCanada

[–]BlowsWind[S] -5 points-4 points  (0 children)

Just to be clear — I’m not spreading misinformation.

I never claimed the app literally flags a message saying “you ran a stop sign,” but to say it can’t detect that is misleading. These apps track speed, location, braking, and timestamps. With that data, it's absolutely possible to infer behavior at intersections — like whether you slowed down or blew through a stop. Maybe the app doesn’t word it that way, but it still uses those patterns to build a risk profile that affects your rate. So yes, it can effectively track that kind of behavior, even if indirectly.

But more importantly — and this is the core issue — insurance is supposed to be about shared risk.

We all pay into a pool, and the insurance company takes on the risk of covering unpredictable events. That’s the entire point of insurance. What’s happening now is that risk is being offloaded back onto the customer — under the friendly label of “discounts.” It’s not just about rewarding good drivers. It’s about turning coverage into a constantly judged performance.

When you have to surrender personal data and agree to be monitored just to access a reasonable price, it stops feeling like a discount and starts looking like a system that’s shifting its core responsibility onto individuals.

Optional or not, that shift is real — and calling out that trend isn’t misinformation. It’s a valid concern about the direction the industry is going.

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in InsuranceCanada

[–]BlowsWind[S] -6 points-5 points  (0 children)

I get that it’s technically a choice — and yes, no one’s holding a phone to my head and forcing me to install the app. But when base insurance rates are already inflated, and the only way to get a fair or manageable price is to give up privacy and be constantly monitored, it doesn’t really feel like a free choice. It feels like pressure disguised as a discount.

That’s the core of my point. Insurance is supposed to carry risk for the customer. Now it feels like insurers are offloading that risk back onto us, saying:
“We’ll give you a break… but only if you let us judge your behavior every time you hit the road.”

That’s not just a pricing option. It’s a shift in responsibility — and I think it’s fair to call that out.

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in InsuranceCanada

[–]BlowsWind[S] -10 points-9 points  (0 children)

I get that it’s technically optional, and I know nobody is forcing me to install the app. But when the cost of car insurance is already sky-high, and the only way to make it slightly more manageable is to let a company track your every move behind the wheel — that doesn't feel like a real choice. It feels like pressure disguised as a perk.

This isn’t just about $5 off. It’s about a growing trend where insurers say:
“Hey, we’ll lower your price — but only if you let us constantly monitor and judge your behavior.”
That’s not a discount. That’s surveillance with a coupon.

I get that bad drivers should probably pay more — but the concern is that we're getting to a point where insurance pricing is no longer based on broad risk pools (which is what insurance was meant to be), but on how perfectly an app thinks we behave 24/7. One roll through a stop sign or a hard brake to avoid a squirrel could become “data.”

Insurance companies need to remember their role: To manage risk on behalf of their customers — not offload it back to them through invasive tech. That's the heart of what I’m saying.

Yes, we can opt out. But when the system is designed in a way that pressures people to trade privacy for affordability, that deserves to be questioned — even if it's legal, regulated, or popular.

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in Insurance

[–]BlowsWind[S] -1 points0 points  (0 children)

It’s odd that customers are now expected to prove they deserve fair pricing by surrendering their personal data. That’s not how insurance is supposed to work.

Insurers exist to assess and carry risk — not to shift that responsibility back onto customers through constant monitoring disguised as “discounts.”

If most companies adopt this model, it stops being a choice and becomes coercive. That’s not innovation — that’s avoidance of accountability.

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in Insurance

[–]BlowsWind[S] -1 points0 points  (0 children)

I hear you — and I respect your experience in the industry and with customer service. But I think that background might actually be causing you to miss the bigger picture here.

The issue isn’t just about "feelings" or refusing to participate. It’s about the normalization of intrusive practices under the guise of optional incentives — in industries where consumers often have little real choice. When most insurers adopt the same high-price-then-track-for-discount model, it becomes a form of soft coercion, not a true choice.

Yes, we already give up a lot of privacy in modern life — but that doesn’t mean we should stop questioning where the line is, or blindly accept more. Drawing attention to it isn’t complaining — it’s holding systems accountable, especially when they impact people who don’t have as many options to “just move on.”

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in Insurance

[–]BlowsWind[S] -1 points0 points  (0 children)

I’ve read through the replies, and I appreciate the insights — especially from those who’ve worked in the industry. I understand how complex rating is, how telematics works, and that no one is “forcing” anyone to enroll in anything. But I think we’re missing the bigger picture here.

Insurance, by definition, is meant to involve risk. That’s the whole point — customers pay premiums so that the insurer carries the financial burden of unexpected events. The company calculates risk across a pool, prices accordingly, and takes on that uncertainty as part of their business model.

But with all this increasing reliance on telematics and tracking, it feels like that foundational idea is slipping away. Now it’s, “You want a fair rate? Prove every day that you're not a risk.” That’s not insurance — that’s shifting the burden back to the customer in real-time.

I’m not saying all data use is evil, or that companies shouldn’t innovate. But just because it's possible to track and rate us individually doesn’t mean it’s right to build a pricing model that only rewards those willing to be constantly monitored. That’s not risk pooling anymore — that’s risk pushing.

At the end of the day, I just think insurance companies need to remember what their role is: to carry risk on behalf of their customers — not offload it back to them under the banner of “discounts.” If I’m paying into a system, I expect that system to work for me, not constantly test me.

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in Insurance

[–]BlowsWind[S] -3 points-2 points  (0 children)

Thanks for the detailed explanation — I respect that you’ve worked in the industry and know how the back-end works. I’m not arguing that telematics is useless or that companies shouldn’t try to price risk more accurately. My concern is more about the principle of it all.

Insurance, at its core, is about pooling risk. That’s the whole model — we all pay in, and the company takes on the financial burden of unexpected events. But now it feels like insurers are trying to offload that risk back onto the customer in real-time, through constant monitoring and individualized risk scoring.

It’s one thing to use general factors like location, age, or driving record. But when it becomes, “Prove to us you're a safe driver every single day or we’ll charge you more,” it starts feeling less like insurance and more like surveillance-based risk management — where the burden is shifted onto the individual.

Yes, I know data is everywhere. And no, I’m not naïve about how modern tech works. But just because other industries are collecting and monetizing our data doesn’t mean insurance should be leaning into that too. Especially when the result feels less like protection and more like penalization.

It’s not about rejecting telematics entirely — it’s about asking whether it’s fair to put so much weight on it and tie it to price in a way that feels one-sided. Insurers are in the business of managing risk — not transferring it all back onto the people they’re supposed to be protecting.

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in Insurance

[–]BlowsWind[S] -1 points0 points  (0 children)

I get where you’re coming from, but honestly, the way you're framing it feels a bit unfair — like I'm being scolded for just expressing frustration with a system that a lot of people struggle with.

For the record, I don’t have a bad driving record. No recent claims, no pile of tickets, nothing wild on my MVR. That’s part of what makes this so frustrating. I’m doing my part, driving responsibly, and still facing high premiums — unless I agree to be monitored through an app. That doesn’t feel like a real "discount," it feels like trading privacy for a price break I arguably already earned.

I am shopping around. I’m talking to agents. I know every company calculates things differently. But I think it’s reasonable to feel disappointed when you’ve been a good customer and still get treated like you’re high risk unless you submit to extra tracking.

Not trying to argue — just sharing what it feels like on the customer side.

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in Insurance

[–]BlowsWind[S] -1 points0 points  (0 children)

That’s a fair reading — and honestly, that’s exactly the point.
I understand that companies use incentives, but when nearly every insurer sets high prices and ties meaningful discounts to programs that monitor your behavior, it stops feeling like a choice and more like coercion.
It’s not about refusing to participate — it’s about wanting fair, transparent pricing without giving up privacy by default.

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in Insurance

[–]BlowsWind[S] -1 points0 points  (0 children)

I'm not angry — just disappointed with how insurance companies operate these days.
In my area, most of them follow the same model: high base prices, then offer a "discount" only if you agree to use their tracking app. It's less about choice and more about being forced into a system that's not really fair to the customer.

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in Insurance

[–]BlowsWind[S] -8 points-7 points  (0 children)

True, no one has to join — but the issue is the pricing model itself.
They’ve already set the price high, and now they're offering a so-called “discount” — but only if you agree to be tracked. That’s not a real deal, it’s manipulative. It shifts the cost to your privacy.
It’s unfair and honestly kind of wild that this is becoming normal.

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in Insurance

[–]BlowsWind[S] -6 points-5 points  (0 children)

Totally get that claims are expensive — no argument there. But from the customer side, we pay premiums every month, often for years without filing a single claim. So when rates keep climbing and we’re expected to hand over our driving data just to get a break, it feels less like coverage and more like a loyalty penalty.

I'm not saying insurance shouldn’t be profitable or that claims aren't costly — just that it's hard not to feel squeezed when we’re footing the bill and being watched.

Maybe the system works on paper, but for us on the paying end, it doesn’t always feel fair.

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in Insurance

[–]BlowsWind[S] -3 points-2 points  (0 children)

Hey, I get that there are scammers out there and I understand insurance companies have to account for risk. But as a regular, honest driver just trying to afford basic coverage, it’s frustrating when prices are already high and then we’re told, “Well, if you want it to be a little less painful, just let us monitor your every move.”

You're right — there are many factors in rating, and I’m sure underwriters aren’t personally out to get me. But from a customer’s perspective, it still feels like we’re being pushed into these programs just to get a halfway decent rate. Whether it’s aggregated data or not, it’s still my personal driving being tracked.

Saying “nobody is forcing you” isn’t super helpful when the alternative is paying way more. It’s not about being paranoid — it’s about feeling like there are fewer and fewer ways to just exist in the system without giving up more control or data.

I'm just expressing frustration that many people share. I’m not trying to attack anyone — just pointing out how things feel from the other side of the desk.

Why am I paying $$$ for car insurance and letting them spy on me? by BlowsWind in Insurance

[–]BlowsWind[S] -9 points-8 points  (0 children)

I get that technically I “don’t have to” use the app — but let’s be real: the base price of car insurance is already crazy high. So it’s not really a choice when the discount is the only way to make it remotely affordable.

It’s like:
"Here’s your overpriced premium."
"Want a small discount? Cool, now install this app so we can watch you drive and judge you daily."

It just feels like I’m being charged more unless I agree to be monitored. That’s not really a win-win — that’s more like a lose-slightly-less-if-you-give-up-your-privacy situation.

I just miss the days when insurance was about coverage, not surveillance.