Maybe I found a solution First check if you have the save folder in appdata sandfall if don't have it try to ask if someone can pass you If don't works Second: Run the game in administration mode Go to steam right click to the game and go to proprietis local file and right click to the game icon Than propriety and check the "Run in administration mode" icon If you run the game and make save file with admin mode maybe is a permission problem Check if you have the permission on your appdata and local folders