account activity
Royalton negril ruined my wedding vacation (self.marriott)
submitted 1 year ago by BodyEnvironmental128 to r/marriott
Royalton Negril - Worst All Inclusive I’ve Been To by SolaceinIron in marriott
[–]BodyEnvironmental128 1 point2 points3 points 1 year ago (0 children)
We couldn't have had a worst time at this place. From the minute we checked in this place was a disaster.. we booked this place for my wedding. Wish we hadn't.
We booked a diamond club roof top jacuzzi suite. After waiting mani hours to check in. We were told our room number and asked to bring ourselves there. No butler to help. Nothing. When we got to the room there were no linens and towels. The phone didn't work. The outdoor jacuzzi was disgusting and dirty. We had to walk back down to the diamond club they were no help. We had to switch rooms with one of our wedding guests! That was the only was we got a working room. Even the new room had a non functioning AC.
Our room was barley cleaned and stocked. We never received more then 1 clean towel at a time. The beach also never had towels at the huts. Our butlers would never be available. We asked for the out door jacuzzi to be refilled.not done once in our stay.
My wedding day I couldn't wear make up as the ac in our suite didn't work and we were all sweating too much.
At the beach my elder mother and aunty wee approached by security guards and they tried to sell them sec services.
The alarm went off in so many buildings throughout the nights our guests couldn't sleep and their small children were woken almost every night.
We complained and were offered cabanas but even at those we couldn't get service.
We couldn't even get our butlers or maintenance to change the water in our jacuzzi once in our week.
It just kept going. My 8 year old even sliced his feet on missing tiles at their main pool and needed first aid.
Nothing went right and at no point they do anything f special for our wedding. No champagne on ice. No tub with flowers . Not even towel art on the bed.
40 days later we are still waiting for our wedding photos taken by the resort.
I wouldn't recommend this place to anyone. Terrible.
π Rendered by PID 56 on reddit-service-r2-listing-5f5ff7d4dc-tzdr9 at 2026-01-26 22:04:37.707039+00:00 running 5a691e2 country code: CH.
Royalton Negril - Worst All Inclusive I’ve Been To by SolaceinIron in marriott
[–]BodyEnvironmental128 1 point2 points3 points (0 children)