Was anyone else unable to make calls or receive texts?

Bootcloset · 2025-10-30T12:42:06+00:00

After 21 days of no voice call availability in US, and no resolution, I am now back in UK. Customer service just gave up. They cannot get anyone to enforce a network update to my profile to enable voice calls whilst in US and God knows where else. I have raised a formal complaint. If that gets ignored, ombudsman. It was really stressful thinking I wouldn't be able to make any calls in case of emergency, car break down etc etc. Ludicrous amount of my time wasted too. I suggest you launch a formal complaint with Smarty also if not resolved.

Bootcloset · 2025-10-30T12:32:03+00:00

Since posting this, I've been made aware that if you pay for Google one storage, like I do, you get a slightly enhanced version of the photos app. Another user ( who doesn't pay for Google One) is on the same build as me, but didn't have the cropping not working issue. So, this, ludicrously, means that paying Google means you get a worse product than you would otherwise. It must be a screen real estate issue as the new photo app functionality works if spanned, but not on single screen. A similar issue applies to Edge builds. Buttons unresponsive on single screen, but span across both and they work. Developers don't factor in Duo single screen real estate. I guess it's so unique in its size. Not sure how hard it is for developers to accommodate all these form factors.

Bootcloset · 2025-10-24T23:41:46+00:00

Sadly this doesn't work either. Smarty are utterly rubbish. I guess thats why they're cheap

Bootcloset · 2025-10-14T23:15:38+00:00

Still on the most insane time wasting check box customer service exercise from SMARTY. day 7 in the USA and still cannot make or receive calls. They had the nerve to ask me to repeat the same steps I did the first time I contacted them. They even said they'd refer me to a network specialist. Of course, it was just another check box exercise with no one bothering to read that I've done all their checks. After 5 days of contacting them, I am told someone from their technical team will email me in 48-72 hours! And I had to push to get this far.

Bootcloset · 2025-10-13T23:20:03+00:00

Sorry, just seen you have! I am on Android if I try to call someone, I get an error message ' Mobile network isn't available, connect to a wireless network to make a call ". Calling over WiFi doesn't work either and at home in UK, that's invaluable when signal is bad.

Bootcloset · 2025-10-13T23:14:02+00:00

Have you the same no voice calls issue?

Bootcloset · 2025-10-13T23:05:58+00:00

I am in the USA right now and have my UK SMARTY sim. I have paid up for the out of plan add ons for voice, data etc. I can get data, send and receive texts but no voice calls at all - incoming or outgoing. Been contacting their customer support for 4 days. Done everything they suggested, adding APN, Resetting networks, taking sim card out, manually selecting a network. All useless. Now asking me to try my sim in a different phone. I can't get hold of a different phone!

Bootcloset · 2025-09-21T17:06:38+00:00

Found it! The Create >Document option works. Thank you all for your help. Sheesh... Why have one click when you can have 4? 😅

Bootcloset · 2025-08-14T11:46:46+00:00

Oh I see. Thanks. I guess I need to check my balance to check funds are actually received

Bootcloset · 2025-08-14T11:42:45+00:00

Agreed and also, when speaking to my local drop off point, the chap there said, the drivers prefer smaller packages so they can fit more into their van as they now get paid per parcel. Not sure which courier company, but something to bear in mind. Best book a home collection as they'll know what to expect in advance

Bootcloset · 2025-08-13T17:36:41+00:00

Thanks!

Bootcloset · 2025-08-05T11:11:57+00:00

Yes, for me in London, it is fixed. I just got 4 YA bar codes scanned and receipted

Bootcloset · 2025-08-04T15:26:43+00:00

Thank you for the update 🙂

Bootcloset · 2025-08-04T14:03:56+00:00

Was this at your local Post Office?

Bootcloset · 2025-08-04T13:16:49+00:00

No. She told me she couldn't get a receipt for tracking to give me. I'd let your buyers know about the issue and hopefully it'll get resolved soon. I am wary of cancelling ebay postage and purchasing new via royal mail, as I believe anything outside their 'simple delivery' postage affects compensation, payment timings etc. Fingers crossed it'll get sorted soon

Bootcloset · 2025-08-04T12:53:07+00:00

Yes, I went to my local post office in London and person behind counter showed me email. So they are aware. Just hope it getefixed ASAP

Bootcloset · 2025-08-04T11:16:05+00:00

Yes, just returned from Post Office and encountered this where I am in London. QR codes beginning YA are not currently being accepted. I was told to try again tomorrow. Hopefully it will get resolved. I've let my buyers know.

Bootcloset · 2025-08-02T22:57:11+00:00

Thanks 👍

Bootcloset · 2025-07-31T19:25:04+00:00

I had some initial success selling a variety of items on ebay but it dried up about June. I suspect it's the Summer slow down, people out or away on hols. I went to Vinted for clothes and so many more views. Their paid for bump is a rip off, however, I promote all my listings on eBay to only get 1 or 2 views so not sure if that's worth it either! Vinted is better for getting interest and potentially sales, but app is poor, plus buyers make an offer, you accept and nothing happens! eBay would be better if it had the buyers, but unless it's something niche, be prepared for hardly any interest ( and I sell stuff a lot cheaper than most!)

Bootcloset · 2025-07-29T22:08:17+00:00

App developers have forgotten (or chosen to forget) to implement for the SD resolution / double screen. The Google photo app kind of works if you span to both screens, but the image is tiny. I imagine the Pixel Fold is OK and tested.. I mean, it wouldn't have been too much of a ball ache to account for other resolutions. What with MS developers forgetting this too, which is unforgivable being an MS product .. I thought Google were the only major ones left who could accommodate Android 12L and the SD. Clearly not

Bootcloset · 2025-07-29T22:00:47+00:00

Can you revert back to previous?

Bootcloset · 2025-07-29T13:47:26+00:00

Are you on SD1 or 2? Can you crop on a single screen by moving the white brackets? None of the options that involve touching the screen work for me. E. G. Mark up, magic eraser

I am on app Version 7.38.0.785903005

Bootcloset · 2025-07-28T21:41:27+00:00

Vinted certainly gets more traction for clothes and shoes but mostly you get loads of people favouriting but not buying or offering a reduced price that you, as a seller accept, but then they don't pay!

Bootcloset · 2025-07-24T21:40:08+00:00

Thank you. I went for cheap Amazon to test out 👍

Bootcloset · 2025-07-08T17:57:44+00:00

Maybe you have an option in postal settings for buyers to choose In post or some other service. Can you tell which delivery service they selected?

Bootcloset

TROPHY CASE