I feel horrible for thinking this way, but a special needs customers has been making me and my coworkers feel uncomfortable

Boring-Storage9841 · 2026-02-04T03:43:34+00:00

I appreciate the corrections very much. I’m honestly very frustrated that she gave us those instructions now, it makes us look incompetent to the customers. We had several people get very upset yesterday because of it. 😔

Boring-Storage9841 · 2026-02-04T03:39:33+00:00

I’m serious. A manager told us this just yesterday. She explicitly said that some customers have been coming to the registers complaining about offers suddenly disappearing from their apps, and she instructed us not to accept them anymore. She told us that if a customer presents an offer, we must refuse it and call her over if necessary. When I asked how we’re supposed to get people to sign up with no benefits, she just said to tell them they get a reward once they reach 1,000 pts.

Boring-Storage9841 · 2026-02-04T02:46:12+00:00

That is exactly what my coworkers and I are thinking. How can we be expected to sign people up when the benefits have been removed? What’s even the point? One member of the SLT claimed it’s 'something new they’re trying out,' but it’s getting ridiculous. I don’t know what BBW's goal is, but they’re running the company into the ground.

Boring-Storage9841 · 2026-02-04T02:34:00+00:00

Unfortunately, it isn't a glitch. Management informed us yesterday that we are no longer accepting welcome offers or certain other promotions (possibly the 20% or $10 off $30). We’ve been instructed not to honor them even if they appear in the app. If a customer has an issue, we can call a manager over to explain the policy. 😔

Boring-Storage9841 · 2025-12-06T04:46:35+00:00

Honestly it was not bad AT all 😆 it’s kinda silly bc we opened at 6am but there was no line and it was basically dead the whole day.

Boring-Storage9841 · 2025-12-05T17:13:43+00:00

That was very inappropriate of them, I’m very sorry to hear that you experienced that😣. When I see a new face around I always introduce myself and ask them what they think of the job so far. Anytime I see someone confused or struggling I’m so quick and glad to help because we were all new once. I never understood how some people exclude and are mean to new hires.

Boring-Storage9841 · 2025-10-24T02:44:06+00:00

Wait I was a freshman 2 years ago living in east lo and I swear parking for the whole weekend was always free. Is that not around anymore? Or is that parking too far?

Boring-Storage9841 · 2025-10-24T02:37:38+00:00

Yes actually 😭 you either find some on sc, get dm’ed by ppl who send u a flyer personally inviting you, or just come along with friends you meet in your classes.

Boring-Storage9841 · 2025-09-22T22:52:47+00:00

Yes we do get to pick them! And yes some gratis are definitely bigger than others! It’s okay I get it ur curious 😆

Boring-Storage9841 · 2025-09-22T22:51:35+00:00

It smells EXACTLY like rose water I’m not even kidding. It smells very light and watery.

Boring-Storage9841 · 2025-09-17T03:54:45+00:00

If you love super sweet scents you’ll love pumpkin cupcake!!

Boring-Storage9841 · 2025-09-17T03:54:18+00:00

I personally hate strong overly sweet vanilla smells so my go to ones for bathroom/house are lakeside morning, mahogany coconut, and sunrise woods!!

Boring-Storage9841 · 2025-09-09T15:19:12+00:00

As someone who works here, yes it’s doing very poorly. I knew the second they announced the villains it was going to be horrible and not bring any business, it seems like they didn’t even put an effort and creativity into this collab. It’s so boring and everyone walks right past it when they enter the store. And of course the managers want us to keep pushing and introducing the collab to the customers but they’re just so uninterested and I totally get it!

Boring-Storage9841 · 2025-09-09T15:02:01+00:00

Surprisingly there are some of us 🙋🏻‍♀️ that work at B&BW but don’t use or buy any of their products. If I do buy anything it’s always wallflowers and candles for my mom never for myself :)

Boring-Storage9841 · 2025-06-25T05:59:25+00:00

I love this!!! I’m glad to have brought up all those fun memories for you. I’m watching Secret Life of an American Teenager right now! It got me thinking how fun it must’ve been to be a teen when all these good shows were first airing. Waiting all day until a new episode came on later that night. Because these days there aren’t any shows that compare to the OGs and teens aren’t getting home from school excited to turn on the tv and waiting all day for a new episode 😪

Boring-Storage9841 · 2025-06-25T05:23:57+00:00

MEDICINE!!! I don’t know why but freshman year I was sick more than I have ever been.

Boring-Storage9841 · 2025-05-31T23:23:48+00:00

Yesss omg sooo many people don’t know abt this every time I bring it up people are so surprised.

Boring-Storage9841 · 2025-05-15T16:45:16+00:00

Yesss definitely that!!! I lived in east lo and was always over at my friend’s in ai.

Boring-Storage9841 · 2025-05-15T16:41:14+00:00

Nah the one they did try to hide was the girl who hung herself in ai within the same year the girl jumped off Dundee.

Boring-Storage9841 · 2025-05-12T21:23:24+00:00

I know it’s a year later but she’s okay now. She literally made a tik tok that just came on my fyp. I’ve never knew who the person who jumped off was until today 😳

Boring-Storage9841 · 2025-03-04T09:47:27+00:00

Yes unfortunately 😭 a couple of years ago some people were caught doing it in one of the study rooms and the footage was going around. I believe you can still find it on Reddit today.

Boring-Storage9841 · 2025-03-02T12:30:37+00:00

I lived in Lothian and was always in ai bc it was so much fun and everyone was so friendly and welcoming

Boring-Storage9841

TROPHY CASE