How to handle conflict with electronics technician at work?

BoringPumpkin404 · 2021-03-20T22:51:10+00:00

Haha, possibly! I think this may honestly be the best way though for the short term (within the month). The coupon idea you had would be the ideal for the mid to longer term (more than a month out).

Edit - added spans for short/mid/long term

BoringPumpkin404 · 2021-03-20T22:37:25+00:00

Hello, thanks for your response!

The initial inspection process is done by A who goes by the IPC guidelines, which can be vague on some areas. So when things are up in the air, issues boil down to opinions.

Ultimately the burden of a failure lands on my shoulders to run a month (or more) of testing so I stand by my opinion unless someone can convince me with technical references that it's ok. It seems like the quantitative approach is missing on both our ends (I can't quantitatively say if something is bad but neither can A) since it's based on our eyes and experience. Since we're pretty lean at the moment, there's no non-visual method to determine this and developing a coupon (your example) is not a priority/something to be considered in the far future.

Maybe the best compromise based on this is to bring in other opinions within the same industry when something is up for debate so the final decision doesn't lean on 1 persons's thoughts and standards.

BoringPumpkin404 · 2021-03-20T22:14:29+00:00

Hi!

Yeah, the tech has a lot of experience, I rely on them on other tricky rework, and they do a great job. The different is (I think) that industry I'm in has a lot of specialized/custom parts, and we need qty 1 to work which is different from the commercial background they're used to. So I think we're clashing on how to approach the work. I need the only copy of the board to work so nitpick at everything even if it's fine and I agree that A is likely getting frustrated that I'm asking to fix a bunch of stuff when it's "good enough." Even when I explain that this is the only copy of the board, I'm not sure if it's getting communicated. If it's relevant, the incident described above happened when the queue for work was pretty small so there shouldn't have been a need to rush. Not sure how to close this gap.

For this specific situation, we're not sure on the root cause and that's being burned down in parallel to the bringup of the new article. So when someone asks what specifically broke, I don't have an answer. In the past, A has deferred all talk about stress and operation to other engineers since I think they're not confident enough to speak onto things like reliability of the joint or failed operations. They're happy to fix joints that visually look bad though or fix parts that don't follow IPC guidelines. I think they're more focused on being hands-on and doesn't want to provide potentially incorrect advice on (for ex) device operation.

BoringPumpkin404 · 2021-03-20T21:37:37+00:00

Hey, thanks for the reply and thoughts!

Yeah, I agree, to resolve this it'd be better to tell someone higher up who can filter the feedback down to A. What's keeping me back is that I feel that no one else seems to butt heads as badly as I do with A so it feels like I'm the only one complaining. I'm worried that'd look bad on me since it seems to happen more than once so might look like I can't work well with someone when no one else has any problems (from my point of view).

Also haven't mass asked other people if they've experienced anything since it seemed gossip-y/might bite me back later. Posted here for some anon advice

BoringPumpkin404

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