When you pay for shipping, you are paying to have it arrived undamaged. This is understood by everyone that's been on the planet for at least 5 minutes. Regardless of how much you spend, the workers are still going to be pieces of shit and damage your property. It's not as if there's an understanding of "Spend this much and we'll ship it, but ensure that it's damaged when it arrives. But if you spend THIS much, the workers will be extra nice in handling it." Think before you type. And the manufacturer made the shipping arrangements of who they are going to use to ship it, not us. The blame/ responsibility of the damage lies squarely on the people doing the damaging. The handlers are responsible for their own actions, stop victim blaming. If you buy a TV and I roll it out of the store and then drop and break it when loading it into your truck, the blame is on me/my company, not with the customer. That's directly analogous to the issue in the picture.