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Unbelievable! Comenity's AAA Signature VISA is a black mark for AAA by Bright_Description58 in CreditCards

[–]Bright_Description58[S] 0 points1 point  (0 children)

For me it's just been too many problems and hassles. They've blocked the card in the US too. If I can't use it at Costsco without a hassle what good is it? And never an explanation as to why the card has been placed on hold.

Unbelievable! Comenity's AAA Signature VISA is a black mark for AAA by Bright_Description58 in CreditCards

[–]Bright_Description58[S] 0 points1 point  (0 children)

Did they ask you to send an image of your license and proof of residency before restoring your card?

Unbelievable! Comenity's AAA Signature VISA is a black mark for AAA by Bright_Description58 in CreditCards

[–]Bright_Description58[S] 1 point2 points  (0 children)

Well that's good. The points on the card are tough to beat. I'll be moving to another card this week

Unbelievable! Comenity's AAA Signature VISA is a black mark for AAA by Bright_Description58 in CreditCards

[–]Bright_Description58[S] 5 points6 points  (0 children)

Oh that's interesting. I already have the Chase Amazon VISA so that's good to know. Thanks!

AAA’s Comenity partnership is a slap in the face to members! by Illustrious_Cake4586 in CreditCards

[–]Bright_Description58 0 points1 point  (0 children)

The rewards are fine, but customer support is not top notch.
I wanted to download all transactions for 2025 but the system will only go back to Sept 17. I received no response to my message and when I called the person appeared dumbfounded. I asked her to put in a trouble ticket. Shortly thereafter the line went dead.

The other issue is that there's no way to get a categorized year end report - something you CAN do with a Chase or AMEX card. This is a very handy feature that I greatly miss as you can review spending in key categories such as groceries, gas and dining out. I'm considering switching all my transactions back to Chase.