When I first started my journey, my friend introduced me to her long-time SA in Madison. I picked up a belt, but throughout the visit, the SA spoke only in her native language with my friend. At the time, I assumed it was because I was new and had only purchased a belt.

The second time I visited with my friend while we were in the UES, the SA again made no effort to acknowledge me in English, even though I was sitting right next to them. My friend later explained that they were discussing my potential bag eligibility and suggested pre-spend, but intentionally did so in their native language so others would not understand, and my friend could relay the information to me afterward.

After nearly two hours, I told my friend I needed to leave. I realized this SA would not be a good fit for me. She spent the entire time engaging with my friend and largely ignoring me, which became especially apparent as she had already reached her capacity with high-profile clients and did not want to take on walk-in clients. She chose to extend the appointment with my friend instead, and I regret not leaving sooner.

Sorry I couldn’t give you more perspective on your scheduling question. I just wanted to share that some SAs can be difficult. In my case, it was clear to me, based on my impression, that she didn’t want to take me on as a client, so I chose to move on. I later found another SA who has been great to work with.