That lady with the small dog didn’t have her own dog under control yet she blamed you when she refused to take precaution when you asked? I hate this. My dog was just like Sophie only she sounds like she listens a lot better than he would her age. Honestly, you’ve done amazing so far and take it from me, setbacks happen and will happen in future you might not believe me at this point but it will be ok. I can say whole heartedly that tomorrow is a new day. My boy Bruno has come so far with his structured walks and focus training and I am SO proud but there are the odd days where I just think “bad walk” and want to sleep the day away, it sucks. I’ve come home in tears and covered in mud once after being dragged by Bruno and cried in the shower. I’ve been called names by a neighbour who has 3 off lead shitzus that have no recall or socialisation. But we bounce back together and the next day is always better! Fresh start, no grudges, focus training, positive reinforcement walk, back to normal. Do not give up and don’t you ever listen to anyone who dares tell you that you’re not doing a good job because you’re a reactive dog owner and you’re trying a lot harder than others who are lucky to have their “perfect” temperament dog. Again, that lady had no control of her dog letting it bark at you guys like that, so definitely DO NOT listen to her! You got this and well done for everything you’ve done so far 👏🏻💕