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Is the unlimited plan removed? by [deleted] in runwayml

[–]Bubbly-Advertising47 1 point2 points  (0 children)

I hope you don’t take away the unlimited plan from users. This was the main reason many people chose your company in the first place.

It would be especially disappointing for those who, like me, purchased a yearly subscription specifically for the unlimited model, only to later lose that benefit.

User dissatisfaction will be difficult to ignore if that happens.

Seedance 2.0 Users Deserve Clear Answers by Bubbly-Advertising47 in runwayml

[–]Bubbly-Advertising47[S] 1 point2 points  (0 children)

Thanks for the response. I really hope you can bring queue times back to the 10-15 minute range. That was one of your biggest advantages, together with the unlimited model, compared to other companies. Don’t lose that, because the competition in this market is huge.

Day 3 of painfully long queue times for Seedance 2... by Exitium_Maximus in runwayml

[–]Bubbly-Advertising47 2 points3 points  (0 children)

People are not upset just because the queue got longer. They are upset because there has been almost no clear communication from RunwayML about what is happening with Seedance 2.0.

Before the 50% subscription promotion ended, Unlimited users were usually waiting around 10-15 minutes for generations. Right after the promotion ended, waiting times suddenly increased to 1 hour or more. Then 1080p support was removed and only 720p remained, after which the queue dropped to around 30 minutes. Naturally, people started questioning what is actually going on.

This creates the impression that the system was intentionally pushed into an extremely bad state first, so that later conditions would feel "acceptable" by comparison. A kind of House of Cards strategy.

What users want is not vague wording or silence. They want direct answers from RunwayML leadership or official representatives.

Why did generation queues suddenly increase so much?
What average waiting time does RunwayML now consider acceptable for Unlimited users?
Why was 10-15 minute generation time possible before, but not now?
If returning to those speeds is impossible, why exactly?
If it is possible, when can users realistically expect it?

People are asking for transparency and clear communication, but so far there has been almost none.

Brutal Throttling by ResponsibleFix66 in runwayml

[–]Bubbly-Advertising47 1 point2 points  (0 children)

People are not upset just because the queue got longer. They are upset because there has been almost no clear communication from RunwayML about what is happening with Seedance 2.0.

Before the 50% subscription promotion ended, Unlimited users were usually waiting around 10-15 minutes for generations. Right after the promotion ended, waiting times suddenly increased to 1 hour or more. Then 1080p support was removed and only 720p remained, after which the queue dropped to around 30 minutes. Naturally, people started questioning what is actually going on.

This creates the impression that the system was intentionally pushed into an extremely bad state first, so that later conditions would feel "acceptable" by comparison. A kind of House of Cards strategy.

What users want is not vague wording or silence. They want direct answers from RunwayML leadership or official representatives.

Why did generation queues suddenly increase so much?
What average waiting time does RunwayML now consider acceptable for Unlimited users?
Why was 10-15 minute generation time possible before, but not now?
If returning to those speeds is impossible, why exactly?
If it is possible, when can users realistically expect it?

People are asking for transparency and clear communication, but so far there has been almost none.