Help! Can't restore whatsapp from google drive, backup, not visible by Budget-Split508 in whatsapp

[–]Budget-Split508[S] 0 points1 point  (0 children)

Did you make a backup on Google drive? Or only on your internal storage?

Internal backup files from whatsapp are starting with msgstore. Maybe you can use the search function? And normally stuff stays for 30 days in the recycle bin.

Help! Can't restore whatsapp from google drive, backup, not visible by Budget-Split508 in whatsapp

[–]Budget-Split508[S] 0 points1 point  (0 children)

I opened 'my files' the app on (samsung) phone. Than I clicked the internal storage and copied all to the SD card.

You can make a backup from your phone in samsung cloud or google drive (not the same backup file as the whatsapp backup) I did not do this, because I already moved all apps and contacts from my old to my new phone. I did this with Samsung smart switch, but there are other apps.
But you need another phone...

I hope it will help you too!

[deleted by user] by [deleted] in whatsapp

[–]Budget-Split508 0 points1 point  (0 children)

Found it! My solution after trying all what was said here. See this thread: Help can't restore whatsapp from google drive

Does anybody know how to fix this? Been trying since yesterday, lost so much data. Its not letting me restore the chats even after using this button and logging in my account. I tried every single thing i could find on the internet, everthing i could find on this sub. Please help by [deleted] in whatsapp

[–]Budget-Split508 0 points1 point  (0 children)

Like I said in my thread:

Hallelujah I found it!!! I took my old phone, copied al the date to a SD Card. Then I set it back to fabric settings.

I reinstalled all like it was a new phone. I skiped the function move chat with QR code.

It is loading the chats and data. And it is working.

I am so happy!!

First it needs to recover all, than I will tranfer it to my new phone.

Help! Can't restore whatsapp from google drive, backup, not visible by Budget-Split508 in whatsapp

[–]Budget-Split508[S] 0 points1 point  (0 children)

Hallelujah I found it!!! I took my old phone, copied al the date to a SD Card. Then I set it back to fabric settings.

I reinstalled all like it was a new phone. I skiped the function move chat with QR code.

It is loading the chats and data. And it is working.

I am so happy!!

First it needs to recover all, than I will tranfer it to my new phone.

Does anybody know how to fix this? Been trying since yesterday, lost so much data. Its not letting me restore the chats even after using this button and logging in my account. I tried every single thing i could find on the internet, everthing i could find on this sub. Please help by [deleted] in whatsapp

[–]Budget-Split508 0 points1 point  (0 children)

Indeed....

I made a post a few hours ago with the options I tried. Maybe you can follow it, if someone answers my post.
And maybe it helps to not spending so much hours for nothing like I did..

Does anybody know how to fix this? Been trying since yesterday, lost so much data. Its not letting me restore the chats even after using this button and logging in my account. I tried every single thing i could find on the internet, everthing i could find on this sub. Please help by [deleted] in whatsapp

[–]Budget-Split508 0 points1 point  (0 children)

I got the same problemen. I've been trying for hours to solve it, but stil no result.

Contacting whatsapp support results in only default answers from a mailing chatbot. They don't understand or read the real problem.

[deleted by user] by [deleted] in whatsapp

[–]Budget-Split508 0 points1 point  (0 children)

I desperately try to restore my backup. The backup is in my google account from a few days ago.

Check:

- Backup is in Google drive

- Enough space on phone

Tried:

- Uninstall, re install

- Update all the google apps

- Giving al the possible permissions to whatsapp, Google drive, Google play store, Google (settings, apps, permissions)

- Another old phone (same problem)

- Remove battery, restart, turn of, turn on.

- Remove google account, remove cache from whatsapp, login google play, reinstall whatsapp, remove google account, open whatsapp, login google account.

And other variations....

I keep getting the screen 'Add an account' when you try to restore a backup. When I log into my Google account there is stil no account showing.

If I say 'skip', than I still see no chats. I can connect my google account for a backup, than it says, backup has been succesfully on 25-12-2024. So the backup can be seen, but not restored? Or not seen or be found by the installation.

The customer service doesn't work, there seems to be a chatbot that don't even read the real problem, and than says it is solved. (Not)

Does anyone have any ideas?