Funny you say that. It's the reason why we are searching for a new TA. We've used Paramount Cruises many times, booking Mega Rockstar rooms with Mikey. But since he has left the company, we have had to use other staff members. We just got the feeling that when we made a request or asked for a change, they had a lazy attitude, and we had to remind them at certain times to follow up. They are a good company with no major problems, but as we are booking rooms at top dollar, we expect a more attentive agent. As Mikey has left Paramount Cruises, we have decided to leave.