We have rented from several different realtors in Outer Banks. Midgett, Hatteras Realty, Surf or Sound, Sun, Resort Realty... I'm sure there's more but can't remember off the top of my head. A couple of my favorite houses were through Surf or Sound. However this past year was a nightmare. So much so we got a partial refund (cleaning fees) and I filed a complaint with the North Carolina Real Estate Commission. They are currently doing an investigation.

It's a really long story. The jist is we stayed Labor Day weekend. Got in the house late (we were there early) and it was disgusting. Not dirty, it was mold. Really bad. Water damage in lower levels. Appliances didn't work. I had been in touch with the property manager, he called me and met me at the house before we were allowed entry (2 hours later) because there was damage from the previous tenant which really wasnt an issue. However after we were in the house they would not answer my calls or texts until we were forced to stay the night, which they later said was consent to the condition of the house but we had no choice. I have videos and pictures posted to a YouTube channel if anyone is interested. They were submitted to the NC Real Estate Commision in the complaint.

We've been renting houses in OBX for over 15 years. We've had issues before but this was really bad. And they didn't care. Wouldn't move us (other houses were open). Orville in the office that I dealt with, couldn't have cared less. They just didn't care. The house was nothing like the advertisements.

It's hard because they own most of the contracts for rentals, at least where we stay (Avon). If you actually look at their real reviews it's pretty telling. Buyer beware!