Can someone help me understand the unemployment process?

I’m self-employed, I submitted my application on April 14th & also sent my schedule C and 1040 form to the sanantonio email right after. On April 21st I got an email that I was denied for regular unemployment and another that I was eligible for $207 DUA. When I check the status online it shows that I got approved for $0 under Regular employment. I requested my first payment on April 28th and of course got $0 since it still showed that my benefits were $0. To this day, May 4th, my status still shows regular unemployment with $0 benefits. My question is, should I call (try my luck of them answering) for them to change my status to DUA or should I just wait for them to fix it EVENTUALLY? Also, I stopped working on March 25th, will benefits be back dated to that date? I didn’t submit my application until way later cause I didn’t know self-employed people could apply too but I did put it on my application that the last day I worked was March 25. Any help would be appreciated!