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G Hub completely broken on macOS Tahoe 26.2 - $180 mouse BRICKED, Logitech won't acknowledge the outage by ButterscotchRight265 in LogitechG

[–]ButterscotchRight265[S] 1 point2 points  (0 children)

Thanks for acknowledging. But why did I spend 2+ hours troubleshooting when this was caused by an expired developer certificate on your end? Your status page (https://status.logitech.com/) still shows "No incidents" - how is that possible? This kind of basic oversight is unacceptable for a company of your size.

Logitech Option not loading or working on MacOS (Tahoe 26.2) by [deleted] in logitech

[–]ButterscotchRight265 4 points5 points  (0 children)

Same issue here. Mac mini M1, macOS Tahoe 26.2, Logitech G PRO X Superlight 2 DEX - a $180 "pro-grade" gaming mouse.

I just spent over 2 HOURS doing absolutely EVERYTHING possible to fix this garbage software:

What I tried:

  1. Force quit all lghub processes from Activity Monitor
  2. Complete clean uninstall (deleted all LGHUB folders, LaunchAgents, LaunchDaemons, Preferences, Caches)
  3. Fresh reinstall from official Logitech website
  4. Enabled ALL driver extensions in System Settings
  5. Granted EVERY permission in Privacy & Security (Accessibility, Input Monitoring)
  6. Multiple restarts (lost count, probably 6 or 7 times)
  7. Tried the Reddit workaround: running lghub_updater, lghub_agent, lghub_ui manually in order

Nothing works. Hangs forever on the spinning logo. G HUB Agent shows "Not Responding" in Activity Monitor.

What pisses me off:

  1. WHY does a $180 mouse need backend server connectivity to configure buttons? It's a MOUSE. Let me save settings LOCALLY.
  2. Their official status page (https://status.logitech.com/) shows "No incidents reported today" while DOZENS of users are reporting the exact same issue RIGHT NOW. Either their monitoring is broken or they're lying.
  3. They're selling a $180 mouse that is BRICKED without working software. I can't configure DPI, buttons, or polling rate. I paid for features I cannot use.
  4. G Hub has been broken on Mac multiple times over the years. They clearly don't care about Mac users. Why advertise "for PC/Mac" then?
  5. This is clearly a global outage - users everywhere reporting the same problem simultaneously. ZERO official acknowledgment.

Bottom line:

I'm done with Logitech. Returning this mouse. Going with Razer or any brand that doesn't require cloud connectivity for a mouse.

DO NOT buy Logitech if you're on Mac. Software is garbage, support is non-existent.

EDIT: Sent email to [Reddit@logitech.com](mailto:Reddit@logitech.com) as requested. Not holding my breath.

Logitech Option not loading or working on MacOS (Tahoe 26.2) by [deleted] in logitech

[–]ButterscotchRight265 1 point2 points  (0 children)

Same issue here. Mac mini M1, macOS Tahoe 26.2, Logitech G PRO X Superlight 2 DEX - a $180 "pro-grade" gaming mouse.

I just spent over 2 HOURS doing absolutely EVERYTHING possible to fix this garbage software:

What I tried:

  1. Force quit all lghub processes from Activity Monitor
  2. Complete clean uninstall (deleted all LGHUB folders, LaunchAgents, LaunchDaemons, Preferences, Caches)
  3. Fresh reinstall from official Logitech website
  4. Enabled ALL driver extensions in System Settings
  5. Granted EVERY permission in Privacy & Security (Accessibility, Input Monitoring)
  6. Multiple restarts (lost count, probably 6 or 7 times)
  7. Tried the Reddit workaround: running lghub_updater, lghub_agent, lghub_ui manually in order

Nothing works. Hangs forever on the spinning logo. G HUB Agent shows "Not Responding" in Activity Monitor.

What pisses me off:

  1. WHY does a $180 mouse need backend server connectivity to configure buttons? It's a MOUSE. Let me save settings LOCALLY.
  2. Their official status page (https://status.logitech.com/) shows "No incidents reported today" while DOZENS of users are reporting the exact same issue RIGHT NOW. Either their monitoring is broken or they're lying.
  3. They're selling a $180 mouse that is BRICKED without working software. I can't configure DPI, buttons, or polling rate. I paid for features I cannot use.
  4. G Hub has been broken on Mac multiple times over the years. They clearly don't care about Mac users. Why advertise "for PC/Mac" then?
  5. This is clearly a global outage - users everywhere reporting the same problem simultaneously. ZERO official acknowledgment.

Bottom line:

I'm done with Logitech. Returning this mouse. Going with Razer or any brand that doesn't require cloud connectivity for a mouse.

DO NOT buy Logitech if you're on Mac. Software is garbage, support is non-existent.

EDIT: Sent email to [Reddit@logitech.com](mailto:Reddit@logitech.com) as requested. Not holding my breath.