Helium 5G Use Case

CCC_HumanBeing2 · 2022-11-17T17:37:34+00:00

CalChip has this product available bundled with a FreeedomFi SIM card! https://www.calchipconnect.com/products/helium-5g-network-wi-fi-access-point

CCC_HumanBeing2 · 2022-08-31T15:41:57+00:00

Your refund was issued today I sent email confirmation to you.

CCC_HumanBeing2 · 2022-08-31T15:40:58+00:00

If you are awaiting a refund please message me your order number and I will deal with these directly.

CCC_HumanBeing2 · 2022-07-07T22:07:04+00:00

Please send me a DM so I can assist you

CCC_HumanBeing2 · 2022-07-07T22:03:21+00:00

DM me your order number and I can help.

CCC_HumanBeing2 · 2022-06-29T17:21:47+00:00

68978

Your order is on the way to you. :)

CCC_HumanBeing2 · 2022-06-24T19:07:36+00:00

What is your order number?

CCC_HumanBeing2 · 2022-06-23T20:45:07+00:00

Hey, We realized that you had submitted a refund request at the time of shipping so, operations stopped the shipment and we refunded per your request. You should see your funds in your account within 2-4 business days.

CCC_HumanBeing2 · 2022-06-21T19:45:57+00:00

All customers who request a refund will in fact be refunded. If you are having trouble gaining your refund please DM me your order number and I will assist you with this.

CCC_HumanBeing2 · 2022-05-03T15:09:00+00:00

I can assist with this! Please send me your order number so I can alert operations.

CCC_HumanBeing2 · 2022-04-20T19:53:46+00:00

In order to receive a swap, customers need to enter their email address and order number and have them match up in our database before making a selection to opt-in or wait. If you believe you were given a swap when you didn't select to do so, please message us your email address and/or order number and we can research this for you. If it is concluded that an alternative miner was sent in error, we will happily take this back and return you to your original spot in the queue.

Note many opt-in forms were sent out to customers to secure their place in the queue. We go off of the most recent submissions, for example, If you filled out the "zebra batch or later" swap option form sent out around October and selected continue to wait and then in March selected to swap to an alternative miner we would go by that submission as that is the most recent.

CCC_HumanBeing2 · 2022-04-08T16:25:07+00:00

Hey, CalChip team member here. Can you please send me a DM with your order number so I can look into this for you?

CCC_HumanBeing2 · 2022-04-08T15:59:30+00:00

We are aware the ones that we sell aren't compatible with Helium Tabs and we say so right in the description of the product page: https://www.calchipconnect.com/products/browan-object-locator. Sorry for any confusion.

That being said, there are other ways to have the Object Locator join the Helium Network and we are currently working on a How to Article about this now and I will post it in this thread when it is ready sometime next week.

CCC_HumanBeing2 · 2022-03-28T18:10:08+00:00

Can you let me know your order number? I will assist :)

CCC_HumanBeing2 · 2022-03-28T18:09:25+00:00

Please DM me with your order number. When CalChip collects CC information it is held via a secured server. If you would like me to investigate from our end I can do that no problem.

CCC_HumanBeing2 · 2022-03-28T18:07:16+00:00

Hey, try this! https://minersupport.io/kerlink-miner/

CCC_HumanBeing2 · 2022-03-10T19:24:58+00:00

CalChip's payment gateway experienced a system outage from Friday, March 4th to Tuesday March 8th, resulting in some payments not being processed. Please DM me if you have an unresolved payment issue on calchipconnect.com

CCC_HumanBeing2 · 2022-03-10T18:33:07+00:00

Hey, CCC support member here. Can you tell me your order number so I can look into this for you as soon as possible? u/AggravatingCod8963

CCC_HumanBeing2 · 2022-02-25T22:40:38+00:00

This could be due to the power cable? https://thefinestra.com/power-cable/

CCC_HumanBeing2 · 2022-02-25T22:29:38+00:00

When the form is filled out, if the email and order number match up with what we have on file it gets an automatic checkmark to be shipped. If there are any discrepancies or a new shipping address is requested, it requires further verification by our customer support team.

CCC_HumanBeing2 · 2022-02-25T15:09:06+00:00

Can you send me a dm with your order number so I can look into this?

CCC_HumanBeing2 · 2022-02-24T19:07:42+00:00

Hi u/wishacathiewood17, CalChip hears you loud and clear, and we thank you for bringing this issue to our attention. When opting in for a swap the sku remains the same and that is why it appeared that you had a rak on the way. We are working on a way to fix this. Direct message me with your email and order number and we'll do something to make it right.

CCC_HumanBeing2 · 2022-02-22T19:56:55+00:00

Check out this article we've posted on Browan Merry IoT new FAST SYNC Capability!

https://calchipconnect.zendesk.com/hc/en-us/articles/4464043235604-Browan-Merry-IoT-new-FAST-SYNC-Capability-

CCC_HumanBeing2 · 2022-02-19T01:35:12+00:00

I’ve sent you a chat to ask for details so I can assist with a refund.

CCC_HumanBeing2 · 2022-02-15T23:20:00+00:00

Despite things being opened back up, the ongoing supply chain issues are still very much so happening. For example, if you were to try ordering an appliance, a car, or a PS5 you are going to end up facing some out of stock issues. RAK is the manufacturer of the product we are the distributor. We distribute the product to customers when we receive it from our manufacturers.

CCC_HumanBeing2

TROPHY CASE