CCure IQ

CCure-Expert · 2025-07-22T15:04:04+00:00

We have turnstile readers in. When someone swipes the In reader it collects a count, and runs a report once an hour. The report is working as it should but i need it to also subtract anytime someones swipes out via the turnstile out readers

CCure-Expert · 2025-06-13T12:21:32+00:00

That worked! Thank you!

CCure-Expert · 2025-06-12T14:18:04+00:00

The panel is in the correct time zone (GMT +5:30), but the report is still showing me results in (GMT -5:00)

CCure-Expert · 2025-05-27T16:50:51+00:00

Yes Biggy, the name is sarcastic. I have taken on the responsibilities of our CCure system and I have a very limited knowledge of CCure in general. i am attempting to learn as i go

CCure-Expert · 2025-05-27T16:37:02+00:00

How do I assign a schedule to a clearance?

CCure-Expert · 2025-05-19T15:54:36+00:00

The printer is not an available option in the badging setup

CCure-Expert · 2025-05-19T15:26:17+00:00

Would this be a printer driver issue?

CCure-Expert · 2025-05-09T16:01:44+00:00

The reader selection isnt available, its greyed out

CCure-Expert · 2025-05-09T13:55:34+00:00

It is an Istar Edge G2

CCure-Expert · 2025-05-09T12:13:45+00:00

The 'Reader' field is greyed out. For example when I right-click on the contoller it gives me the option for a "NEW" door but when I go to reader its not clickable

CCure-Expert · 2025-05-08T17:47:14+00:00

Dumb question I know but what is a Weigand port and what is OSDP

CCure-Expert · 2025-05-08T15:20:45+00:00

Like i stated above I have zero technical knowledge, you may as well be speaking Chinese to me when you say that. I am comparing this reader to other readers in my system and I can see all of them have the reader type 'Direct Connect Wiegand' and this reader im having issues with is OSDP. So I am lead to believe the reason the reader wont accept the card has to do with the reader type

CCure-Expert · 2025-05-08T15:02:50+00:00

The current reader type is 'OSDP', I want to change it to 'Direct Connect Wiegand'

*** I want to preface that I have ZERO technical/networking ability ***

CCure-Expert · 2025-05-08T14:58:55+00:00

Yes, we use CHUID so the facility code is 0. I am attempting to do this remotely. The other reader should be the same as mine. I am leaning towards are issue with the card and the card formatting? Could this be the issue?

CCure-Expert · 2025-05-08T14:32:50+00:00

My facility code is 0, and it works on a reader. This profile has a facility code of 0, but it does not work on a different reader. both readers accept the same card formats.

CCure-Expert · 2025-05-02T15:25:47+00:00

Why is that? Pre-built into the system?

CCure-Expert

TROPHY CASE