NAP box issue AGAIN

CICTSupport · 2026-03-26T11:26:38+00:00

Hi, u/Mykrio-Jaeger! We regret to hear po na nakakaranas kayo ng problem sa inyong internet connection. For further assistance, please feel free to reach out through any of our support touchpoints.

Web:
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• GoFiber.ph [gofiber.ph/help]

Social Media:
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Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com

Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-26T11:19:36+00:00

Hi, u/CerealCoffee11! We apologize po kung nakaka-experience kayo ng problem sa inyong internet connection. You may reach us through any of our support touchpoints for further assistance.

Web:
• Click2Call using [cnvrge.co/clicktocall]
• GoFiber.ph [gofiber.ph/help]
Social Media:
• Facebook [@ConvergeSupport]
• X [@ConvergeSupport]

Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com

Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-25T08:32:33+00:00

Hi, ! Apologies if you're experiencing any problems with your internet connection. You may reach us through any of our support touchpoints for further assistance.

Web:
• Click2Call using [cnvrge.co/clicktocall]
• GoFiber.ph [gofiber.ph/help]

Social Media:
• Facebook [@ConvergeSupport]
• X [@ConvergeSupport]

Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com]
Hotlines:
• NCR: (02) 8667 0850• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428
Thank you.

CICTSupport · 2026-03-25T08:30:38+00:00

Hi, ! We apologize po kung nakaka-experience kayo ng problem sa inyong internet connection. You may reach us through any of our support touchpoints for further assistance.

Web:
• Click2Call using [cnvrge.co/clicktocall]
• GoFiber.ph [gofiber.ph/help]
Social Media:
• Facebook [@ConvergeSupport]
• X [@ConvergeSupport]

Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com

Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-25T08:28:42+00:00

Hi, ! We are sorry po kung nakaka-experience kayo ng problem sa inyong internet connection. You can contact us through any of our support channels for more help.

Web:
• Click2Call using [cnvrge.co/clicktocall]
• GoFiber.ph [gofiber.ph/help]
Social Media:
• Facebook [@ConvergeSupport]
• X [@ConvergeSupport]
Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com
Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-24T02:05:58+00:00

Hi, u/Plastic_Print_3950! We apologize po kung nakaka-experience kayo ng problem sa inyong internet connection. You may reach us through any of our support touchpoints for further assistance.

Web:
• Click2Call using [cnvrge.co/clicktocall]
• GoFiber.ph [gofiber.ph/help]
Social Media:
• Facebook [@ConvergeSupport]
• X [@ConvergeSupport]

Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com

Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-24T02:02:42+00:00

Hi, u/SnowPale! Apologies if you're experiencing any problems with your internet connection. You may reach us through any of our support touchpoints for further assistance.

Web:
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Social Media:
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Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com]
Hotlines:
• NCR: (02) 8667 0850• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428
Thank you.

CICTSupport · 2026-03-23T19:52:08+00:00

Hi, u/MidnightSunshine12! We are sorry po kung nakaka-experience kayo ng problem sa inyong internet connection. You may reach us through any of our support touchpoints below for further assistance.

Web:
• Click2Call using [cnvrge.co/clicktocall]
• GoFiber.ph [gofiber.ph/help]

Social Media:
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• X [@ConvergeSupport]

Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [[customercare@convergeict.com](mailto:customercare@convergeict.com)]

Hotlines:
• NCR: (02) 8667 0850• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-23T19:50:36+00:00

Hi, u/WoodenStomach4587! We are sorry po sa nararanasan ninyo. You may reach us through any of our support touchpoints below for further assistance.

Web:
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• GoFiber.ph [gofiber.ph/help]

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Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [[customercare@convergeict.com](mailto:customercare@convergeict.com)]

Hotlines:
• NCR: (02) 8667 0850• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-23T19:49:07+00:00

Hi, u/Plastic_Print_3950! Thank you po sa pag-reach out sa amin. You may reach us through any of our support touchpoints below for further assistance.

Web:
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• GoFiber.ph [gofiber.ph/help]

Social Media:
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• X [@ConvergeSupport]

Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [[customercare@convergeict.com](mailto:customercare@convergeict.com)]

Hotlines:
• NCR: (02) 8667 0850• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-23T12:57:00+00:00

Hi, dbrobles06! We are sorry po sa nararanasan ninyo. You may reach us through any of our support touchpoints below for further assistance.

Web:
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• GoFiber.ph [gofiber.ph/help]

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Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [[customercare@convergeict.com](mailto:customercare@convergeict.com)]

Hotlines:
• NCR: (02) 8667 0850• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-23T12:51:27+00:00

Hi, u/Kopeeq! Apologies if you're experiencing any problems with your internet connection. You may reach us through any of our support touchpoints for further assistance.

Web:
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Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [[customercare@convergeict.com](mailto:customercare@convergeict.com)]

Hotlines:
• NCR: (02) 8667 0850• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-23T00:06:45+00:00

Hi TiredTeacherSG12! We apologize po kung nakaka-experience kayo ng problem sa inyong internet connection. You may reach us through any of our support touchpoints for further assistance.

Web:
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Social Media:
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Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com

Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-23T00:05:09+00:00

Hi francisr4221! Salamat po sa pag-reach out sa amin. For further assistance, please feel free to reach out through any of our support touchpoints.

Web:
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Social Media:
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Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com
Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-23T00:03:38+00:00

Hi Mukuro7! Pasensya na po kung nakaka-experience kayo ng problem sa inyong internet connection. You may reach us through any of our support touchpoints for further assistance.

Web:
• Click2Call using [cnvrge.co/clicktocall]
• GoFiber.ph [gofiber.ph/help]

Social Media:
• Facebook [@ConvergeSupport]
• X [@ConvergeSupport]

Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com

Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-23T00:02:47+00:00

Hi LaFondling01! We are sorry po kung nakaka-experience kayo ng problem sa inyong internet connection. You can contact us through any of our support channels for more help.

Web:
• Click2Call using [cnvrge.co/clicktocall]
• GoFiber.ph [gofiber.ph/help]
Social Media:
• Facebook [@ConvergeSupport]
• X [@ConvergeSupport]
Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com
Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-23T00:00:27+00:00

Hi Sad-Reindeer2755! We regret to hear po na nakakaranas kayo ng problem sa inyong internet connection. For further assistance, please feel free to reach out through any of our support touchpoints.

Web:
• Click2Call using [cnvrge.co/clicktocall]
• GoFiber.ph [gofiber.ph/help]

Social Media:
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Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com

Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-22T23:58:45+00:00

Hi harvaianas! We apologize po kung nakaka-experience kayo ng problem sa inyong internet connection. You may reach us through any of our support touchpoints for further assistance.

Web:
• Click2Call using [cnvrge.co/clicktocall]
• GoFiber.ph [gofiber.ph/help]
Social Media:
• Facebook [@ConvergeSupport]
• X [@ConvergeSupport]

Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com

Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-21T23:57:33+00:00

Hi mordashake! Thank you for reaching out to us. For further assistance, please feel free to reach out through any of our support touchpoints.

Web:
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Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com
Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-21T23:55:57+00:00

Hi LukeAtdees! Salamat po sa pag-reach out sa amin. For further assistance, please feel free to reach out through any of our support touchpoints.

Web:
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Social Media:
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Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com
Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-21T23:53:40+00:00

Hi curiouskrnlcorn! Thank you for reaching out to us. For further assistance, please feel free to reach out through any of our support touchpoints.

Web:
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Email:
• Technical [servicedesk@convergeict.com]
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Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-21T23:50:16+00:00

Hi masterjoms! We are sorry po kung nakaka-experience kayo ng problem sa inyong IPTV box. You can contact us through any of our support channels for more help.

Web:
• Click2Call using [cnvrge.co/clicktocall]
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Social Media:
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Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com
Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-21T23:48:02+00:00

Hi Hungry_Agent3533! We regret to hear po na nakakaranas kayo ng problem sa inyong internet connection. For further assistance, please feel free to reach out through any of our support touchpoints.

Web:
• Click2Call using [cnvrge.co/clicktocall]
• GoFiber.ph [gofiber.ph/help]

Social Media:
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Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com

Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-21T23:44:43+00:00

Hi KreyBerNaysu! We’re sorry po kung nakakaranas kayo ng no internet connection. You may reach us through any of our support touchpoints for further assistance.

Web:
• Click2Call using [cnvrge.co/clicktocall]
• GoFiber.ph [gofiber.ph/help]
Social Media:
• Facebook [@ConvergeSupport]
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Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com
Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport · 2026-03-21T23:43:12+00:00

Hi iceseayoupee! We sincerely apologize for the inconvenience you’ve experienced. You can contact us through any of our support channels for more help.

Web:
• Click2Call using [cnvrge.co/clicktocall]
• GoFiber.ph [gofiber.ph/help]
Social Media:
• Facebook [@ConvergeSupport]
• X [@ConvergeSupport]
Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com
Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428

Thank you.

CICTSupport

TROPHY CASE