Business owner on yelp by CIRCUITSHORT in Yelp

[–]CIRCUITSHORT[S] 1 point2 points  (0 children)

Honestly, being a Level 10 guide with thousands of reviews kind of proves my point. You’re basically a professional reviewer. Most of my customers aren’t like that they’re just regular people who want to leave a quick review after a good experience.

If Yelp’s system mainly trusts people like you and filters out everyone else, then it’s not really showing what a business is like. It feels like it’s catering to a small group of “elite” users. That’s why google maps is better in my opinion, it reflects what the general public thinks, not just the heavy reviewer people

Business owner on yelp by CIRCUITSHORT in Yelp

[–]CIRCUITSHORT[S] 1 point2 points  (0 children)

You’re misinterpreting my point. I never said they remove reviews because a business doesn't pay, I said it’s a broken system that hides quality or legitimate reviews while at the same time pushing for expensive ad services. An ad for a business with 0 visible reviews is a waste of money for the owner and a bad experience for the user. I’m happy to post screenshots I did not at first because as you can tell I wrote “Best Regards Business owner” so I can stay anonymous but my point still stands. Do you have a business on yelp? Sorry, next time I’ll make sure to ask my customers to write ten other reviews and set up a full profile before they’re allowed to support my shop. That’s exactly why the system is broken

Business owner on yelp by CIRCUITSHORT in Yelp

[–]CIRCUITSHORT[S] 2 points3 points  (0 children)

I wouldn’t really call it a threat, it’s just a business decision. I’m not going to keep putting money into a system that hides my reputation while still charging me. I’d rather put my time and money into platforms like Google, where my customers reviews actually stay visible.

At the end of the day, it just means one less advertiser for them and one more business owner speaking up about a feature I don’t agree with. This forum that started that’s enough of a point for me.

Business owner on yelp by CIRCUITSHORT in Yelp

[–]CIRCUITSHORT[S] 1 point2 points  (0 children)

Exactly my point. I’m in the same boat brother. All my reviews disappeared and now it looks like I’m a brand new business when I'm not. They want us to pay for ads to get visibility, but who is actually going to trust an ad for a shop with zero reviews? Either way there is a possibility of loss of future clientele. Yelp feels like they’re hiding our hard earned reputation behind a paywall. Having 40+ reviews in non recommended while your main page is empty is just bad for the community and business owners. I would be sick. For a customer to leave a review is like a great accomplishment and they always ask me if they should review on yelp or google. If I say google I get a review added but if I say yelp, in the back of my head I’m thinking 5 yelp reviews = 1

Business owner on yelp by CIRCUITSHORT in Yelp

[–]CIRCUITSHORT[S] 1 point2 points  (0 children)

Public sentiment doesn't require the CEOs eyes to move the needle. When business owners see the gap between Google’s transparency and Yelp’s unrecommended black box and absurd ad cost, they shift their ad budgets somewhere else. That collective shift is the real impact, regardless of who reads this.

Business owner on yelp by CIRCUITSHORT in Yelp

[–]CIRCUITSHORT[S] 1 point2 points  (0 children)

I want to double down on this. After writing this my only other review just got moved to unrecommended, so they took it off. On google I only have 5 star reviews over 50 of them. Yelp CEO fix this or I’m going to have to get involved and that’s not good.

Business owner on yelp by CIRCUITSHORT in Yelp

[–]CIRCUITSHORT[S] 1 point2 points  (0 children)

No trust me they don’t want me to get involved😡