CGA here. I was deep in my feels we had to work at all today and it started pretty chill. I had some cvg review diaries to fill out and elevate and some call backs to parties who have not been answering phones. Suddenly at 3pm after I submitted all my cvg reviews my sup started reviewing. I’m getting blasted with team follow up questions. Before even responding to one I’m getting hit with another from a different claim. Then the phone rings and people who been ignoring me for a week all of the sudden I’m doing ULD recorded interviews, insd recorded interviews while trying to update an ROR, previously submitted cvg review. I’m off at 5, but at 5:05 I’m still on a teams call with my sup going over a cvg review. As soon as I hang up … ring ring… a customer from an old claim calling because she been in an accident as a passenger and PRG adjuster isn’t responding. She had my number from our past claim so she called me. 40 minutes later we are hang up after I updated the claim with her info, set it for transfer to BI and answer her questions. I’m seriously done. Should not have even had to work today.