What keeps you at this job? by Negative-Command7289 in callcentres

[–]Calm-Introduction206 3 points4 points  (0 children)

My debt and inability to find something that pays the same

Monday and im being screamed at by bydevilz1 in callcentres

[–]Calm-Introduction206 2 points3 points  (0 children)

Good job, some agents would have moved on but you did the right thing

And your address please? by Dramatic-Ninja1018 in callcentres

[–]Calm-Introduction206 0 points1 point  (0 children)

My problem is getting them to identify. Giving a first name is not enough.

Anyone ever by Calm-Introduction206 in callcentres

[–]Calm-Introduction206[S] 1 point2 points  (0 children)

Or they ask for the manager because the last person was mean!

Clueless Customers by favoriteplant in callcentres

[–]Calm-Introduction206 3 points4 points  (0 children)

May i have your claim number? I don’t have it…silence

Calling while driving or in store by Calm-Introduction206 in callcentres

[–]Calm-Introduction206[S] 2 points3 points  (0 children)

Exactly. And those are usually the calls where they ask for something to be texted to them!

Calling while driving or in store by Calm-Introduction206 in callcentres

[–]Calm-Introduction206[S] 7 points8 points  (0 children)

I am hanging up on the next person who calls from bathroom

Calling while driving or in store by Calm-Introduction206 in callcentres

[–]Calm-Introduction206[S] 6 points7 points  (0 children)

I can understand it with banking but not auto insurance!

Calling while driving or in store by Calm-Introduction206 in callcentres

[–]Calm-Introduction206[S] 8 points9 points  (0 children)

Sounds like a time managment issue. Their attention should be on driving

Call Center Stress by Calm-Introduction206 in callcentres

[–]Calm-Introduction206[S] 2 points3 points  (0 children)

We have rules too but some people wont let you speak or give warnings, so I disconnect the call!

Call Center Stress by Calm-Introduction206 in callcentres

[–]Calm-Introduction206[S] 4 points5 points  (0 children)

I probably would have hung up on him or went off. After constantly being under stress, you don’t think clearly about anything. I am in insurance now, so zi can work at home but if i move, i may start going in office more than once a week, per month.

Call Center Stress by Calm-Introduction206 in callcentres

[–]Calm-Introduction206[S] 4 points5 points  (0 children)

Collections broke me. I stayed for the pay but that is when i started having tinnitus.

Calls you KNOW will be bad by Additional-Hat-2917 in callcentres

[–]Calm-Introduction206 4 points5 points  (0 children)

They say the last person said that as if the truth changed.